Systems and methods for transacting at an ATM using a mobile device

ABSTRACT

The disclosed embodiments provide systems and methods for transacting at a local financial service provider device using a mobile device. The system may include one or more processors configured to execute instructions to receive transaction data associated with a transaction request including a customer identifier received from a mobile device associated with the customer. Additionally, the processors may receive authentication data associated with the customer that may be provided by the customer operating the mobile device and without requiring the customer to input data directly at the local financial service provider device. The processors may further determine whether the received authentication data authenticates the transaction, authorize the transaction, and provide an indication to the local financial service provider device to perform the transaction based on a determination that the customer operating the mobile device is physically located within a threshold distance away from the local financial service provider device.

CROSS REFERENCE TO RELATED APPLICATIONS

This application is a continuation of U.S. patent application Ser. No.16/569,658, filed on Sep. 12, 2019, which is a continuation of U.S.patent application Ser. No. 14/680,857, filed on Apr. 7, 2015, now U.S.Pat. No. 10,430,779, issued on Oct. 1, 2019, which claims the benefit ofpriority under 35 U.S.C. § 119 to U.S. provisional patent applicationNos. 61/976,703 filed on Apr. 8, 2014, and 62/102,857 filed on Jan. 13,2015. The aforementioned applications are incorporated herein byreference in their entirety.

TECHNICAL FIELD

The disclosed embodiments generally relate to systems and methods fordetecting and identifying customers, and more specifically, fordetecting and identifying customers operating a mobile device, andconducting a financial transaction with a financial service provider.

BACKGROUND

Consumers often use mobile channels and applications when performingfinancial transactions. Typical mobile applications on a device, such asa smart phone or tablet, limit the number, type, or value oftransactions. Additionally, traditional automated teller machine (ATM)technology as well as financial policies and procedures may also limitthe number, type, or value of transactions initiated through the use ofmobile applications on a device such as a smart phone or tablet.Although mobile applications exist, certain transactions still requirehuman intervention or human interface with a machine, such as an ATM.For example, typical cash withdrawal systems require human interfacewith the ATM or teller. Requiring that certain transactions be conductedin person with a representative of a financial account provider at thephysical location of the transaction creates an inconvenience for thecustomer, who would prefer to initiate and authorize these transactionsremotely and without having to take time to provide additionalinformation on a machine or to a teller or to carry additional cards oraccount information.

Current mechanisms for identifying a customer vary by channel (mobile,online, in person), requiring the customer to remember his or hercredentials for each distinct channel. For example, a customer may berequired to remember a username and password, social security number,account number, and ATM Pin number, depending on the channel they use toconduct financial transactions. Additionally, customers may be requiredto carry with them debit or ATM cards.

Further, some typical identification systems are unappealing tocustomers who would like to conduct private transactions in a privatelocation. For example, allowing a customer to initiate an ATM withdrawalusing a smartphone, tablet or computer from a private location (such astheir own home, office, car, etc.), rather than requiring him or her toenter their information at a public ATM, may allow the customer to feelmore secure with their financial information. Further, allowing acustomer to conduct a transaction without swiping a debit or ATM cardallows the customer to avoid the risk of exposing his or her financialinformation to ATM skimmers or other fraudulent devices. Further, givingthe customer the option of using the smaller screen of a smart phone ortablet allows the customer to feel secure that the smaller form factorof the smartphone or tablet allows them to keep their personalinformation (account number, pin, balances, types of accounts) privatefrom other people “looking over their shoulder” when it is displayed onthe ATM screen.

The above elements may allow customers to feel safer, as they arerequired to spend less time at an ATM while conducting financialtransactions. For example, because customers are required to conductless physical interaction at the ATM (e.g., no card swipe, no pin entry,no selection of account and amount, etc.), the time the customer is atthe ATM is greatly reduced. This may give the customer a greater senseof physical security. It may also reduce the customer's chance of beingrobbed after getting cash, which for some customers is a severe andlegitimate concern.

SUMMARY

In the following description, certain aspects and embodiments of thepresent disclosure will become evident. It should be understood that thedisclosure, in its broadest sense, could be practiced without having oneor more features of these aspects and embodiments. It should also beunderstood that these aspects and embodiments are merely exemplary.

Certain disclosed embodiments provide systems and methods for enabling acustomer to send cash from his or her account to another customer oreven to someone who is not a customer. For example, certain embodimentsmay allow a customer to enter the phone number or email of a recipient,and initiate a message to the owner of the phone or email accountinforming them that they have cash and that they can go to an ATM towithdraw that cash. When arriving at the ATM, and once identified by theATM, the recipient may receive another message with a one-time pin thatwill be deactivated in a specified time frame. The recipient can usethat one time pin to retrieve the cash from the ATM. Additionally oralternatively, BLE beacons, NFC, or a unique high pitch frequency thatthe microphone on the smartphone would detect, or some other type ofsensor that can associate the ATM device with the mobile device, may beused in lieu of a one-time pin to authenticate the mobile device at theATM. Certain aspects of the disclosed embodiments may attract newcustomers and encourage current customers to use the financial serviceprovider's accounts and services more often.

Certain disclosed embodiments provide improved systems and methods fordetecting and identifying a customer with a mobile device conducting afinancial transaction. For example, certain disclosed embodiments mayenable customers to conduct a broader range of financial transactionsthrough mobile channels, such as a mobile application on a mobiledevice, without having to physically enter information on a machine orprovide the information to an individual such as a teller. Certaindisclosed embodiments may provide services that are valuable to bothconsumers and financial service providers. For example, aspects of thedisclosed embodiments may provide a user with a process for conductingfinancial transactions from a mobile channel without the need tophysically enter the financial information to a machine or teller, whichmay save time and effort for the user and limit the exposure of customerdata and personal information. Moreover, certain aspects of thedisclosed embodiments may attract new customers and encourage currentcustomers to use the financial service provider's accounts and servicesmore often.

Other aspects of the disclosed embodiments are set forth below in thisdisclosure. For example, the disclosed embodiments may provide systemsand methods for transacting at a local financial service providerdevice. Consistent with disclosed embodiments, the system may includeone or more memory devices storing instructions, and one or moreprocessors configured to execute the instructions to receive transactiondata associated with a transaction request received from a mobile deviceassociated with a customer. The transaction data may include a customeridentifier. Additionally, the one or more processors may further beconfigured to receive authentication data associated with the customer.The authentication data may be provided by the customer operating themobile device and without requiring the customer to directly input dataat the local financial service provider device. The one or moreprocessors may further be configured to determine whether the receivedauthentication data authenticates the transaction. The one or moreprocessors may be configured to authorize the transaction when theauthentication data authenticates the transaction and provide anindication to the local financial service provider device to perform thetransaction based on a determination that the customer operating themobile device is physically located within a threshold distance awayfrom the local financial service provider device.

The disclosed embodiments also include a computer-implemented method fortransacting at a local financial service provider device. The method mayinclude, for example, receiving, by one or more processors, transactiondata associated with a transaction request received from a mobile deviceassociated with a customer. The transaction data may include a customeridentifier. Additionally, the method may further include receiving, bythe one or more processors, authentication data associated with thecustomer. The authentication data may be provided by the customeroperating the mobile device and without requiring the customer todirectly input data at the local financial service provider device. Themethod may further include determining whether the receivedauthentication data authenticates the transaction, and authorizing thetransaction when the authentication data authenticates the transaction.The method may also include providing an indication to the localfinancial service provider device to perform the transaction based on adetermination that the customer operating the mobile device isphysically located within a threshold distance away from the localfinancial service provider device.

In accordance with additional embodiments of the present disclosure, acomputer-readable medium is disclosed that stores instructions that,when executed by a processor(s), causes the processor(s) to performoperations consistent with one or more disclosed methods.

It is to be understood that both the foregoing general description andthe following detailed description are exemplary and explanatory only,and are not restrictive of the disclosed embodiments, as claimed.

BRIEF DESCRIPTION OF THE DRAWINGS

The accompanying drawings, which are incorporated in and constitute apart of this specification, illustrate several embodiments and, togetherwith the description, serve to explain the disclosed principles. In thedrawings:

FIG. 1 is a block diagram of an exemplary system, consistent withdisclosed embodiments;

FIG. 2 is a block diagram of an exemplary computer system, consistentwith disclosed embodiments;

FIG. 3 is a flowchart of an exemplary process for detecting andidentifying a customer with a user device conducting a financialtransaction, consistent with disclosed embodiments;

FIG. 4 is a flowchart of an exemplary process for an alternativeembodiment for detecting and identifying a customer with a user deviceconducting a financial transaction, consistent with disclosedembodiments;

FIG. 5 is a flowchart of an exemplary process for detecting andidentifying a customer with a user device, consistent with disclosedembodiments;

FIG. 6 is a flowchart of an exemplary process for detecting andidentifying a customer with a user deice conducting an ATM withdrawal,consistent with disclosed embodiments;

FIG. 7 is a flowchart of an exemplary process for an alternativeembodiment for detecting and identifying a customer with a user deviceconducting an ATM withdrawal, consistent with disclosed embodiments;

FIG. 8 is a flowchart of an exemplary process for detecting andidentifying a recipient of a money transfer with a user device,consistent with disclosed embodiments;

FIG. 9 is a flowchart of an exemplary process for authenticating afinancial transaction, consistent with disclosed embodiments;

FIG. 10 is a flowchart of an exemplary process for authenticating afinancial transaction in a multi-tiered authentication system,consistent with disclosed embodiments;

FIG. 11 is a flowchart of an exemplary process for authenticating aparticular tier in a multi-tiered authentication system, consistent withdisclosed embodiments;

FIG. 12 is a flowchart of an exemplary process for authenticating afinancial transaction when customer data is held by a third party,consistent with disclosed embodiments;

FIG. 13 is a flowchart of an exemplary multi-tiered authenticationprocess relating to an ATM withdrawal transaction, consistent withdisclosed embodiments;

FIG. 14 is a flowchart of an exemplary process for making a deposit,consistent with the disclosed embodiments;

FIG. 15 is a flowchart of an exemplary process for placing an order forcertified funds, consistent with the disclosed embodiments;

FIG. 16 is a flowchart of an exemplary process for ordering a new orreissue debit card, consistent with the disclosed embodiments; and

FIG. 17 is a flowchart of an exemplary process for submitting a changeorder, consistent with the disclosed embodiments.

DETAILED DESCRIPTION

Reference will now be made in detail to exemplary embodiments, examplesof which are illustrated in the accompanying drawings and disclosedherein. Wherever convenient, the same reference numbers will be usedthroughout the drawings to refer to the same or like parts.

FIG. 1 shows a diagram of an exemplary system 100, consistent withdisclosed embodiments. As shown in FIG. 1 , system 100 may include auser device 110, a financial service provider device 120, a localfinancial service provider device 130, and a network 140 to facilitatecommunication among the components of system 100 may vary. Thus, system100 may further include other components that perform or assist in theperformance of one or more processes consistent with the disclosedembodiments. The components and arrangements shown in FIG. 1 are notintended to limit the disclosed embodiments, as the components used toimplement the disclosed processes and features may vary.

In accordance with disclosed embodiments, a detection and identificationsystem 100 may include a financial service provider (FSP) device 120.FSP device 120 may be a system associated with a financial serviceprovider (not shown), such as a bank, a credit card company, a lender,brokerage firm, or any other type of financial service entity thatgenerates, provides, manages, and maintains financial service accounts,etc. for one or more users. FSP device 120 may be one or more computingsystems that are configured to execute software instructions stored onone or more memory devices to perform one or more operations consistentwith the disclosed embodiments. For example, FSP device 120 may includeone or more memory device(s) storing data and software instructions, andone or more processor(s) configured to use the data and execute thesoftware instructions to perform server-based functions and operationsknown to those skilled in the art. FSP device 120 may include one ormore general purpose computers, mainframe computers, or any combinationof these types of components.

In certain embodiments, FSP device 120 may be configured as a particularapparatus, system, and the like based on the storage, execution, and/orimplementation of the software instructions that cause a processor toperform one or more operations consistent with the disclosedembodiments. FSP device 120 may be standalone, or it may be part of asubsystem, which may be part of a larger system. For example, FSP device120 may represent distributed servers that are remotely located andcommunicate over a public network (e.g., network 140) or a dedicatednetwork, such as a LAN, for a financial service provider. An exemplarycomputing system consistent with FSP device 120 is discussed inadditional detail with respect to FIG. 2 , below.

FSP device 120 may include or may access one or more storage devicesconfigured to store data and/or software instructions used by one ormore processors of FSP device 120 to perform operations consistent withdisclosed embodiments. For example, FSP device 120 may include memory230 configured to store one or more software programs that performsseveral functions when executed by a processor. The disclosedembodiments are not limited to separate programs or computers configuredto perform dedicated tasks. For example, FSP device 120 may includememory that stores a single program or multiple programs. Additionally,FSP device 120 may execute one or more programs located remotely fromFSP device 120. For example, FSP device 120 may access one or moreremote programs stored in memory included with a remote component that,when executed, perform operations consistent with the disclosedembodiments. In certain aspects, FSP device 120 may include serversoftware that generates, maintains, and provides services associatedwith financial account management. In other aspects, FSP device 120 mayconnect separate server(s) or similar computing devices that generate,maintain, and provide services associated with financial data for afinancial service provider associated with FSP device 120.

System 100 may also include one or more local FSP devices 130. Local FSPdevices may include, for example, ATMs or detection devices in local FSPbranches. Local FSP device 130 may include one or more memory device(s)that store data that may be used for performing one or more processesconsistent with the disclosed embodiments. For example, local FSP device130 may include one or more memory device(s) storing data and softwareinstructions, and one or more processor(s) configured to use the dataand execute the software instructions to perform computing functions andoperations known to those skilled in the art. In certain aspects, localFSP device 130 may additionally, or alternatively, include one or moreservers or other types of computer devices, which may be configured toexecute software instructions stored in memory to perform one or moreprocesses consistent with the disclosed embodiments.

Local FSP device 130 may further include server(s) that are configuredto execute stored software instructions to perform operations associatedwith collecting, storing, and accessing biometric data, including one ormore processes associated with gathering biometric data from a varietyof sources, compiling the data, and organizing the data into easilyaccessible profiles. Local FSP device 130 may include one or moreservers that may be a general purpose computer, a mainframe computer, orany combination of these components. In certain embodiments, local FSPdevice 130 (or a system including local FSP device 130) may beconfigured as a particular apparatus, system, and the like based on thestorage, execution, and/or implementation of the software instructionsthat cause a processor to perform one or more operations consistent withthe disclosed embodiments. A local FSP device 130 may be standalone, orit may be part of a subsystem, which may be part of a larger system. Forexample, local FSP device 130 may represent distributed servers that areremotely located and communicate over a public network (e.g., network140) or a dedicated network, such as a LAN. An exemplary computer systemconsistent with local FSP device 130 is discussed in additional detailwith respect to FIG. 2 . In certain embodiments, a third party mayoperate the components associated with local FSP device 130.Additionally or alternatively, local FSP device 130 may be a part orsubpart of FSP device 120.

System 100 may further include one or more user devices 110. A user mayoperate a user device 110, which may be a desktop computer, laptop,tablet, smartphone, multifunctional watch, pair of multifunctionalglasses, tracking device, or any suitable device with computingcapability. User device 110 may include one or more processor(s) andmemory device(s) known to those skilled in the art. For example, userdevice 110 may include memory device(s) that store data and softwareinstructions that, when executed by one or more processor(s), performoperations consistent with the disclosed embodiments. In one aspect,user device 110 may have a financial application installed thereon,which may enable user device 110 to communicate with FSP device 120 vianetwork 140. For instance, user device 110 may be a smartphone or tabletor the like that executes a stored mobile application that performsonline banking operations. In other embodiments, user device 110 mayconnect to FSP device 120 through use of browser software stored andexecuted by user device 110. User device 110 may be configured toexecute software instructions to allow a user to access informationstored in FSP 120, such as, for example, financial information relatedto recent purchase transactions, financial discounts, financialstatements, account information, rewards program information and thelike. Additionally, user device 110 may be configured to executesoftware instructions that initiate and conduct transactions with FSPdevice 120, such as, for example, ATM withdrawals, wire transfers, debitcard PIN resets, and call center transactions. An exemplary computersystem consistent with user device 110 is discussed in additional detailwith respect to FIG. 2 .

A user may operate user device 110 to perform one or more operationsconsistent with the disclosed embodiments. In one aspect, a user may bea customer of a financial service provider. For instance, a financialservice provider may maintain a financial service account (e.g.,checking account, savings account, debit card account, or credit cardaccount) for the user that the user may use to purchase goods and/orservices. Additionally or alternatively, the user may use user device110 and the financial service account (for example, through a mobileapplication installed on user device 110) to withdraw cash from an ATM,contact a customer call center, transfer or wire money, or reset theirdebit account PIN.

A user may further operate user device 110 in order to be detected andrecognized by local FSP device 130. For example, user device 110 maydetect, through the use of network 140, a local FSP device 130 in itsimmediate proximity. Additionally or alternatively, local FSP device 130may detect user device 110 in its immediate proximity. User device 110may then connect to local FSP device 130 in order to initiate, conduct,or complete a financial transaction without the need for the user tointerface directly with FSP device 130.

System 100 may also include one or more biometric databases 150.Biometric database 150 may include one or more memory device(s) thatstore data that may be used for performing one or more processesconsistent with the disclosed embodiment. In certain aspects, biometricdatabase 150 may additionally, or alternatively, include one or moreservers or other types of computer devices. The biometric database 150may include one or more server(s), which may be one or more computingdevices configured to execute software instructions stored in memory toperform one or more processes consistent with the disclosed embodiments.For example, biometric database 150 may include one or more memorydevice(s) storing data and software instructions, and one or moreprocessor(s) configured to use the data and execute the softwareinstructions to perform server-based functions and operations known tothose skilled in the art.

Biometric database 150 may further include server(s) that are configuredto execute stored software instructions to perform operations associatedwith collecting, storing, and accessing biometric data, including one ormore processes associated with gathering biometric data from a varietyof sources, compiling the data, and organizing the data into easilyaccessible profiles. Biometric database 150 may include one or moreservers that may be a general purpose computer, a mainframe computer, orany combination of these components. In certain embodiments, biometricdatabase 150 (or a system including biometric database 150) may beconfigured as a particular apparatus, system, and the like based on thestorage, execution, and/or implementation of the software instructionsthat perform one or more operations consistent with the disclosedembodiments. A biometric database 150 may be standalone, or it may bepart of a subsystem, which may be part of a larger system. For example,biometric database 150 may represent distributed servers that areremotely located and communicate over a public network (e.g., network140) or a dedicated network, such as a LAN. An exemplary computer systemconsistent with biometric database 150 is discussed in additional detailwith respect to FIG. 2 .

In certain embodiments, biometric database 150 may be associated with anentity, such as a company, organization, agency, etc. In someembodiments, the biometric database entity may be a different entitythan a financial service provider associated with FSP device 120. Incertain aspects, a user or user(s) affiliated with a biometric databaseentity may operate one or more components associated with biometricdatabase 150 to collect and maintain biometric data. In otherembodiments, biometric database 150 may be associated with a financialservice provider or other entity associated with FSP device 120. Forexample, biometric database 150 may be a part or subpart of FSP device120.

Network 140 may comprise any type of computer networking arrangementused to exchange data. For example, network 140 may be the Internet, aprivate data network, a virtual private network using a public network,a Wi-Fi network, a LAN or WAN network, and/or other suitable connectionsthat may enable information exchange among various components of thesystem 100. Network 140 may also include a public switched telephonenetwork (“PSTN”) and/or a wireless cellular network. Network 140 may bea secured network or unsecured network. In other embodiments, one ormore components of system 100 may communicate directly through adedicated communication link(s), such as links between user device 110,financial service provider device 120, and local FSP device 130.

Additionally or alternatively, network 140 may include a directcommunication network. Direct communications may use any suitabletechnologies, including, for example, BLUETOOTH™, BLUETOOTH LE™ (BLE),Wi-Fi, near field communications (NFC), or other suitable communicationmethods that provide a medium for transmitting data between separatedevices. In certain embodiments, user device 110 and local FSP device130 may connect and communicate through a direct communications network.

Other components known to one of ordinary skill in the art may beincluded in system 100 to process, transmit, provide, and receiveinformation consistent with the disclosed embodiments.

FIG. 2 shows a diagram of an exemplary computing system 200 illustratinga computing system configuration that may be associated with financialservice provider device 120, local FSP device 130, biometric database150, and/or user device 110, consistent with disclosed embodiments. Insome embodiments, computing system 200 may include one or moreprocessors 210, one or more memories 230, and one or more input/output(I/O) devices 220. In some embodiments, computing system 200 may takethe form of a server, general purpose computer, a mainframe computer,laptop, smartphone, mobile device, or any combination of thesecomponents. In certain embodiments, computing system 200 (or a systemincluding computing system 200) may be configured as a particularapparatus, system, and the like based on the storage, execution, and/orimplementation of the software instructions that cause a processor toperform one or more operations consistent with the disclosedembodiments. Computing system 200 may be standalone, or it may be partof a subsystem, which may be part of a larger system.

Processor 210 may include one or more known processing devices, such asa microprocessor from the Pentium™ or Xeon™ family manufactured byIntel™, the Turion™ family manufactured by AMO™, or any of variousprocessors manufactured by Sun Microsystems. Processor 210 mayconstitute a single core or multiple core processor that executesparallel processes simultaneously. For example, processor 210 may be asingle core processor configured with virtual processing technologies.In certain embodiments, processor 210 may use logical processors tosimultaneously execute and control multiple processes. Processor 210 mayimplement virtual machine technologies, or other known technologies toprovide the ability to execute, control, run, manipulate, store, etc.multiple software processes, applications, programs, etc. In anotherembodiment, processor 210 may include a multiple-core processorarrangement (e.g., dual, quad core, etc.) configured to provide parallelprocessing functionalities to allow computing system 200 to executemultiple processes simultaneously. One of ordinary skill in the artwould understand that other types of processor arrangements could beimplemented that provide for the capabilities disclosed herein. Thedisclosed embodiments are not limited to any type of processor(s)configured in computing system 200.

Memory 230 may include one or more storage devices configured to storeinstructions used by processor 210 to perform functions related to thedisclosed embodiments. For example, memory 230 may be configured withone or more software instructions, such as program(s) 236 that mayperform one or more operations when executed by processor 210. Thedisclosed embodiments are not limited to separate programs or computersconfigured to perform dedicated tasks. For example, memory 230 mayinclude a program 236 that performs the functions of computing system200, or program 236 could comprise multiple programs. Additionally,processor 210 may execute one or more programs located remotely fromcomputing system 200. For example, financial service provider device120, biometric database 150, or user device 110, may, via computingsystem 200 (or variants thereof), access one or more remote programsthat, when executed, perform functions related to certain disclosedembodiments. Processor 210 may further execute one or more programslocated in database 240. In some embodiments, programs 236 may be storedin an external storage device, such as a cloud server located outside ofcomputing system 200, and processor 210 may execute programs 236remotely.

Programs executed by processor 210 may cause processor 210 to executeone or more processes related to financial services provided to usersincluding, but not limited to, processing credit and debit cardtransactions, checking transactions, fund deposits and withdrawals,transferring money between financial accounts, lending loans, processingpayments for credit card and loan accounts, processing orders forcertified funds, processing orders for new or reissue debit cards, andprocessing ATM cash withdrawals.

Memory 230 may also store data that may reflect any type of informationin any format that the system may use to perform operations consistentwith the disclosed embodiments. Memory 230 may store instructions toenable processor 210 to execute one or more applications, such as serverapplications, an authentication application, network communicationprocesses, and any other type of application or software. Alternatively,the instructions, application programs, etc., may be stored in anexternal storage (not shown) in communication with computing system 200via network 140 or any other suitable network. Memory 230 may be avolatile or non-volatile, magnetic, semiconductor, tape, optical,removable, non-removable, or other type of storage device or tangible(i.e., non-transitory) computer-readable medium.

Memory 230 may include transaction data 232. Transaction data 232 mayinclude information related to financial transactions initiated by auser. For example, transaction data may include a user identifier and atransaction type. The user identifier may be a credit or debit cardnumber, an account number, or another means for identifying the userinitiating the financial transaction. The transaction type may includean indicator of the type of transaction the user is initiating, such as,ATM cash withdrawal, debit PIN reset, money wire or transfer, call tothe customer service center, ordering a new or reissue debit card,ordering certified funds, or other transactions requiring userauthentication. Transaction data 232 may also include authenticationdata obtained from the user for the purposes of authorizing thetransaction, for example, by verifying the authenticity of providedbiometric data as compared to stored biometric data. Additionally oralternatively, transaction data 232 may be stored in database 240 or inan external storage (not shown) in communication with computing system200 via network 140 or any other suitable network.

Memory 230 may further include customer data 234. Customer data 234 mayinclude information about particular customers of the financial serviceprovider. For example, client data 234 may include clients' accountinformation, debit or credit card information, history of purchasetransactions, financial statements, credit score, risk profile, usernameand password, debit card PIN, home and work locations, and/or biometricinformation. Additionally, customer data 234 may include user deviceidentification information, such as, for example, a phone number, emailaddress, IP address, BLUETOOTH™ signature, or other device identifier.Alternatively customer data 234 may be stored in database 240 or in anexternal storage (not shown) in communication with computing system 200via network 140 or any other suitable network.

Processor 210 may analyze transaction data 232 in reference to customerdata 234. For example, processor 210 may analyze transaction data todetermine which client with information stored in client information 234is initiating the financial transaction. Processor 210 may access theparticular user's customer information to determine their accountinformation, debit or credit card information, history of purchasetransactions, financial statements, credit score, risk profile, usernameand password, debit card PIN, home and work locations, and/orauthentication data.

I/O devices 220 may be one or more device that is configured to allowdata to be received and/or transmitted by computing system 200. I/Odevices 220 may include one or more digital and/or analog communicationdevices that allow computing system 200 to communicate with othermachines and devices, such as other components of system 100 shown inFIG. 1 . For example, computing system 200 may include interfacecomponents, which may provide interfaces to one or more input devices,such as one or more keyboards, mouse devices, and the like, which mayenable computing system 200 to receive input from an operator of FSPdevice 120 (not shown).

Computing system 200 may also contain one or more database(s) 240.Alternatively, computing system 200 may be communicatively connected toone or more database(s) 240. Computing system 200 may be communicativelyconnected to database(s) 240 through network 140. Database 240 mayinclude one or more memory devices that store information and areaccessed and/or managed through computing system 200. By way of example,database(s) 240 may include Oracle™ databases, Sybase™ databases, orother relational databases or non-relational databases, such as Hadoopsequence files, HBase, or Cassandra. The databases or other files mayinclude, for example, data and information related to the source anddestination of a network request and the data contained in the request,etc. Systems and methods of disclosed embodiments, however, are notlimited to separate databases. Database 240 may include computingcomponents (e.g., database management system, database server, etc.)configured to receive and process requests for data stored in memorydevices of database(s) 240 and to provide data from database 240.

As discussed above, FSP device 120 may include at least one computingsystem 200. Further, although sometimes discussed here in relation toFSP device 120, it should be understood that variations of computingsystem 200 may be used by other components of system 100, includinglocal FSP device 130 and user device 110. Computing system 200 may be asingle server or may be configured as a distributed computer systemincluding multiple servers or computers that interoperate to perform oneor more of the processes and functionalities associated with thedisclosed embodiments.

In some aspects, local FSP device 130 and/or user device 110 may includethe same or similar configuration and/or components of computing system200. For example, computing system 200, when implemented in local FSPdevice 130, may include hardware and/or software installed therein forperforming one or more processes disclosed herein.

FIG. 3 shows an exemplary detection and identification process,consistent with disclosed embodiments. Process 300 may be performed byprocessor 210 of, for example, FSP device 120 and/or local FSP device130 executing instructions encoded on a computer-readable medium storagedevice. It is to be understood, however, that one or more steps ofprocess 300 may be implemented by other components of system 100 (shownor not shown), including user device 110.

At step 310, FSP device 120 may receive transaction data. In one aspect,FSP device 120 may receive transaction data from user device 110. As anexample, user device 110 may execute a mobile application associatedwith the financial service provider associated with FSP device 120. Theuser device 110 may transmit transaction data via network 140 to FSPdevice 120. Transaction data may be entered manually into user device110 by a user, for example by typing it on a keyboard or other inputdevice (not shown), using voice recognition software, etc. Transactiondata may also be entered and transmitted automatically, for example, bya mobile application on user device 110. Alternatively, local FSP device130 may receive the transaction data from user device 110. For example,a user operating user device 110 may enter information requesting amonetary withdrawal of funds from a financial service account providedby a financial service provider (e.g., an entity associated with FSPdevice 120), or additionally or alternatively may enter informationrequesting an alternative financial transaction, such as orderingcertified funds, depositing money, and/or transferring funds. Userdevice 110 may be configured to generate an interface to requesttransaction data from the user regarding the withdrawal. User device 110may receive the user input of transaction data and store the receivedtransaction data for processing in accordance with one or moreoperations consistent with the disclosed embodiments.

Transaction data may include a type of transaction and a customeridentifier. A type of transaction may include, for example, an ATMwithdrawal, a money transfer or wire, a debit card PIN reset, a deposit,a check cashing, ordering certified funds, ordering a new or reissueddebit card, etc. If the type of transaction is, for example, an ATMwithdrawal, money transfer or wire, deposit, ordering of certified fundsor cashier's checks, a change order, or check cashing, transaction datamay further include an amount. In certain embodiments, transaction datamay include other data relating to transactions that is known to thoseskilled in the art, such as transaction amount, timestamp information,entity identifier, account identifier(s), etc.

In certain aspects, FSP device 120 and/or local FSP device 130 may beconfigured to execute software that performs processes to determinewhether a user (e.g., a customer) operating a mobile device is within apredetermined distance or range of distance(s) of local FSP device 130(e.g., step 320). For example, in certain aspects, local FSP device 130may determine whether a user (e.g., a customer) operating a mobiledevice is within one foot, two feet, six inches, etc. of local FSPdevice 130. For instance, local FSP device 130 may detect the customerby detecting, through network 140 (Wi-Fi, BLE, NFC, etc.), user device110. User device 110 may need to be detected at a certain thresholddistance before local FSP device 130 will connect and communicate withuser device 110. For example, user device 110 may need to be within 6inches of local FSP device 130 before the devices connect to conduct thetransaction. Exemplary and non-limiting operations associated withdetecting whether a user (or user device 110) is within a predeterminedproximity of local FSP device 130 is described below in connection withFIG. 5 .

FSP device 120 and/or local FSP device 130 may detect user device 110within the necessary threshold proximity. In certain embodiments, localFSP device 130 may receive authentication data from user device 110(step 330). For example, user device 110 may be configured to executesoftware that generates a prompt to (or causes a prompt to be generatedto) the user to enter authentication data. The user may then enter theauthentication data into user device 110. In certain aspects, thedisclosed embodiments may iteratively prompt the user for additionalauthentication data until the necessary authentication data has beenreceived. In other embodiments, FSP device 120 may receiveauthentication data through user device 110. If, for example, local FSPdevice 130 receives the authentication data, the data may then betransmitted to FSP device 120 for authentication. Authentication datamay include, for example, a user name and password, social securitynumber, ATM pin, biometric data, or other data associated with useridentification methods (e.g., SureSwipe8 or the like). Biometric datamay include, for example, a fingerprint scan, voice recognition, facialrecognition, retina or iris scan, heartbeat or pulse pattern, or palmvein scan.

At step 340, FSP device 120 may authenticate and authorize thetransaction. In some embodiments, FSP device 120 may authenticate thetransaction by comparing the received authentication data with storedcustomer data corresponding to the particular user. When the customerdata matches the authentication data, the transaction may beauthenticated, and FSP device 120 may then authorize the transaction.FSP device 120 may transmit a signal to local FSP device 130, vianetwork 140, that the transaction has been authenticated and authorized.Alternatively, local FSP device 130 may authenticate and authorize thetransaction independent from FSP device 120. The amount and type ofauthentication data required for FSP device 120 to authenticate thetransaction may be determined by the amount of the transaction. Forexample, a higher transaction amount may require additional or moresecure authentication data. Additional embodiments relating toauthenticating and authorizing transactions are disclosed below.

At step 350, local FSP device 130 may complete the transaction. LocalFSP device 130 may, for example, dispense cash from an ATM, indicatethat a deposit has been successfully processed, notify a teller that theuser has been authorized for a cash withdrawal, provide certified fundsor cashier's checks, notify the customer that the new or replacementdebit card has been ordered, complete the user's initiated transaction,and/or other operations. In certain aspects, FSP device 120 may beconfigured to generate and provide a message to user device 110 (or someother device) reflecting the results of the authentication operation(e.g., authentication denied and/or transaction denied; authenticationaccepted and/or transaction authorized).

As a non-limiting example of such embodiments, a user operating userdevice 110 may provide transaction data via user device 110. In someaspects, user device 110 may execute software that requests and receivestransaction data (e.g., account withdrawal request including accountnumber, amount, etc.) and provides the transaction data to local FSPdevice 130 when communication between devices 110 and 130 has beenestablished based on the proximity threshold determination processesdisclosed herein.

Local FSP device 130 may be configured to authenticate the transaction.In some embodiments, FSP device 120 may authenticate the transaction bycomparing the received authentication data with stored customer datacorresponding to the particular user. When the customer data matches theauthentication data, the transaction may be authenticated, and FSPdevice 120 may then authorize the transaction. FSP device 120 maytransmit a signal to local FSP device 130 that the transaction has beenauthenticated and authorized via network 140. Alternatively, local FSPdevice 130 may authenticate and authorize the transaction independentfrom FSP device 120. The amount and type of authentication data requiredfor FSP device 120 to authenticate the transaction may be determined bythe amount of the transaction. For example, a higher transaction amountmay require additional or more secure authentication data.

Local FSP device 130 may complete an authenticated transaction by, forexample, automatically dispensing cash in the amount of the withdrawalrequest, without the user ever having to physically manipulatecomponents of local FSP device 130 (e.g., use a keypad on local FSPdevice 130, swipe a card, etc.).

FIG. 4 shows an alternative exemplary detection and identificationprocess 400, consistent with disclosed embodiments. Process 400 may beperformed by processor 210 of, for example, FSP device 120 and/or localFSP device 130 executing instructions encoded on a tangiblecomputer-readable medium storage device, such as a memory device. It isto be understood, however, that one or more steps of process 400 may beimplemented by other components of system 100 (shown or now shown),including user device 110.

At step 410, as also discussed with reference to FIG. 3 , FSP device 120and/or local FSP device 130 may detect a user carrying a user device110. In certain aspects, local FSP device 130 may be configured toexecute software that performs processes to determine whether a user(e.g., customer) with a user device 110 is within a predetermineddistance or range of distance(s) of local FSP device 130. For example,in certain aspects, local FSP device 130 may determine whether a user(e.g., customer) with a user device 110 is within one foot, two feet,six inches, etc. of local FSP device 130. For instance, local FSP device130 may detect the customer by detecting, through network 140 (Wi-Fi,BLE, NFC, etc.), user device 110. User device 110 may need to bedetected at a certain threshold distance before local FSP device 130will connect and communicate with user device 110. For example, userdevice 110 may need to be within 6 inches of local FSP device 130 beforethe devices connect to conduct the transaction. Exemplary andnon-limiting operations associated with detecting whether a user (oruser device 110) is within a predetermined proximity of local FSP device130 is described below in connection with FIG. 5 .

Alternatively, FSP device 120 may detect a customer with user device110. For example, FSP device 120 may be configured to execute softwarethat performs processes to determine whether a user (e.g., customer)with a user device 110 is within a predetermined distance or range ofdistance(s) of local FSP device 130. For example, FSP device 120 may beconfigured to receive a signal from local FSP device 130 indicating thatit has detected a signal from user device 110. FSP device 120 may thendetermine the physical location of user device 110 with respect to localFSP device 130.

At step 420, user device 110 may prompt the user to initiate a financialtransaction. For example, user device 110 may be configured to executesoftware that generates a prompt to (or causes a prompt to be generatedto) the user to initiate a financial transaction. For example, FSPdevice 120 may generate and provide information that may be used in aninterface that is displayed by user device 110 via a display device.Additionally or alternatively, local FSP device 130 may transmit asignal to user device 110, for example, via BLE or NFC networks,indicating that user device 110 is within a threshold distance fromlocal FSP device 130. In some embodiments, user device 110 may display aprompt to the user. For example, the prompt may be a message displayedon user device 110. For example, the prompt may be an email, textmessage, message within a mobile application, or pop-up, among otherthings.

Alternatively, local FSP device 130 may transmit a signal to FSP device120, which may then transmit a signal to user device 110 indicating thatit is within a threshold distance of a local FSP device 130. Forexample, user device 110 may be configured to detect local FSP device130. In certain embodiments, user device 110 operating a mobileapplication may locate and detect local FSP device 130 via signalstransmitted over for example, BLE or NFC networks. FSP device 120 maytransmit a signal to user device 110 that may cause user device 110 todisplay a prompt to the user. For example, user device 110 may beconfigured to execute software that generates a prompt to (or causes aprompt to be generated to) the user to initiate a financial transaction.The prompt may be displayed within a mobile application running on userdevice 110. The prompt may contain, for example, a selection of possibletransactions a user may initiate on user device 110.

At step 430, as also discussed with reference to FIG. 3 , FSP device 120may receive transaction data from user device 110. User device 110 maybe operating a mobile application associated with the financial serviceprovider that transmits transaction data via network 140 to FSP device120. A user may enter and transmit transaction data into user device 110manually per transaction, for example, by typing it on a keyboard orother input device (not shown). In certain embodiments, user device 110may enter and transmit transaction data automatically, for example, by amobile application on user device 110. Alternatively, local FSP device130 may receive the transaction data from user device 110. For example,a user device 110 may enter information requesting a monetary withdrawalof funds from a financial service account provided by a financialservice provider (e.g., an entity associated with FSP device 120), adeposit of funds into a financial service account provided by afinancial service provider, or ordering certified funds from a financialservice provider associated with a financial service account. Userdevice 110 may be configured to generate an interface to requesttransaction data from the user regarding the withdrawal, deposit, ororder. User device 110 may receive the user input of transaction data,and store the received transaction data for processing in accordancewith one or more operations consistent with the disclosed embodiments.

At step 440, FSP device 120 and/or local FSP device 130 may receiveauthentication data from user device 110. For example, user device 110may be configured to execute software that generates a prompt to (orcauses a prompt to be generated to) the user to enter authenticationdata. The user may then enter the authentication data into user device110. In certain aspects, the disclosed embodiments may iterativelyprompt the user for additional authentication data until the necessaryauthentication data has been received. In other embodiments, FSP device120 may receive authentication data through user device 110. If, forexample, local FSP device 130 receives the authentication data, the datamay then be transmitted to FSP device 120 for authentication.Authentication data may include, for example, a user name and password,social security number, ATM pin, biometric data, or other dataassociated with user identification methods (e.g., SureSwipe8 or thelike). Biometric data may include, for example, a fingerprint scan,voice recognition, facial recognition, retina or iris scan, heartbeat orpulse pattern, or palm vein scan.

At step 450, FSP device 120 may authenticate and authorize thetransaction. In some embodiments, FSP device 120 may authenticate thetransaction by comparing the received authentication data with storedcustomer data corresponding to the particular user. When the customerdata matches the authentication data, the transaction may beauthenticated, and FSP device 120 may then authorize the transaction.FSP device 120 may transmit a signal to local FSP device 130 that thetransaction has been authenticated and authorized via network 140.Alternatively, local FSP device 130 may authenticate and authorize thetransaction independent from FSP device 120. The amount and type ofauthentication data required for FSP device 120 may be determined by theamount of the transaction. For example, a higher transaction amount(e.g., withdrawal, deposit, ordering of certified funds) may requireadditional or more secure authentication data.

At step 460, FSP device 120 and/or local FSP device 130 may complete thetransaction. For example FSP device 120 may be configured to transmit asignal to local FSP device 130 indicating that the transaction has beenauthenticated. Local FSP device may complete an authenticatedtransaction by, for example, automatically dispensing cash in the amountof the withdrawal request, automatically authorizing certified funds,and/or automatically ordering a new or reissued debit card, without theuser ever having to physically manipulate components of local FSP device130 (e.g., use a keypad on local FSP device 130, swipe a card, etc.) orwithout requiring the user to enter a branch location. For example, insome embodiments, FSP device 120 may generate and provide data to localFSP device 130 that causes local FSP device 130 to dispense cash in theamount of the withdrawal request. Local FSP 130 device may, for example,dispense cash from an ATM, indicate that a deposit has been successfullyprocessed, notify a teller that the user has been authorized for a cashwithdrawal, authorize order for certified funds, notify the user thattheir order for a new or reissue debit card has been processed, orotherwise complete the user's initiated transaction.

FIG. 5 shows an exemplary detection and identification process 500,consistent with disclosed embodiments. Process 500 may be performed byprocessor 210 of, for example, FSP device 120 executing instructionsencoded on a computer-readable medium storage device. It is to beunderstood, however, that one or more steps of process 500 may beimplemented by other components of system 100 (shown or not shown),including local FSP device 130 and/or user device 110.

At step 510, FSP device 120 and/or local FSP device 130 may receive anidentification signal transmitted by user device 110 that may, forexample, identify a particular user device. For example, user device 110may be configured to transmit an identification signal. In certainembodiments, user device 110 may be configured to transmit anidentification signal when user device 110 is operating a mobileapplication associated with the financial service provider. For example,user device 110 may be configured to transmit an identification signalvia BLE, NFC, Wi-Fi, or other appropriate networks. In some embodiments,local FSP device 130 may be configured to detect an identificationsignal transmitted by user device 110 via, for example, BLE or NFC.Additionally or alternatively, local FSP device 130 may detect anidentification signal transmitted by user device 110 via Wi-Fi or anyother suitable network, such as network 140. The identification signalmay contain identification information such as device informationpertaining to particular user device 110. In certain embodiments, theinformation signal may contain location information. For example, FSPdevice 130 may be configured to detect a location of user device 110based on the information signal. In some embodiments, FSP device 130 maydetect the distance between user device 110 and FSP device 130.Additionally or alternatively, the identification signal may containcustomer identification data such as an account number, user name, orother personal identifier.

In certain aspects FSP device 120 may receive the identification signal.For example, user device 110 may transmit the identification signal toFSP device 120. Additionally or alternatively, local FSP device 130 maycommunicate with FSP device 120, for example, via network 140 (step520). For example, FSP device 130 may transmit the identificationinformation received from user device 110 to FSP device 120.Additionally or alternatively, user device 110 may connect directly toFSP device 120 to transmit identification data.

FSP device 120 may be configured to identify one or more customeraccounts based on the identification data (step 530). For example, theidentification data may contain a customer identifier. A customeridentifier may indicate a customer account stored on, for example, FSPdevice 120, consistent with the disclosed embodiments, that correspondsto a particular customer. In one aspect, a customer account may relateto the particular user initiating a financial transaction. For example,a customer account may relate to a customer (user) operating user device110 that provided the identification signal to local FSP device 130. FSPdevice 120 may be configured to authenticate the transaction. Forexample, in some embodiments, FSP device 120 may execute software thatdetermines, receives, and processes information associated with theidentified customer account to authenticate the transaction initiated byuser device 110.

FIG. 6 shows an exemplary authentication process for detecting andidentifying a customer with a user device conducting an ATM withdrawal,consistent with disclosed embodiments. Process 600 may be performed byprocessor 210 of, for example, FSP device 120 and/or local FSP device130 executing instructions encoded on a computer-readable medium storagedevice. It is to be understood, however, that one or more steps ofprocess 600 may be implemented by other components of system 100 (shownor not shown), including user device 110.

At step 610, FSP device 120 may receive transaction data related to anATM withdrawal, as previously discussed with reference to FIGS. 3 and 4. As an example, user device 110 may execute a mobile applicationassociated with the financial service provider associated with FSPdevice 120. The user device 110 may transmit transaction data vianetwork 140 to FSP device 120. Transaction data may be entered manuallyinto user device 110 by a user, for example by typing it on a keyboardor other input device (not shown), using voice recognition software,etc. Transaction data may also be entered and transmitted automatically,for example, by a mobile application on user device 110. Alternatively,local FSP device 130 may receive the transaction data from user device110. For example, user device 110 may enter information requesting amonetary withdrawal of funds from a financial service account, such as,in this case, an ATM provided by a financial service provider (e.g., anentity associated with FSP device 120). User device 110 may beconfigured to generate an interface to request transaction data from theuser regarding the withdrawal. User device 110 may receive the userinput of transaction data and store the received transaction data forprocessing in accordance with one or more operations consistent with thedisclosed embodiments

Local FSP device 130 may detect the customer with a user device 110 atan ATM (step 620). In certain aspects, local FSP device 130 may beconfigured to execute software that performs processes to determinewhether a user (e.g., customer) with a user device 110 is within apredetermined distance or range of distance(s) of local FSP device 130.For example, in certain aspects, local FSP device 130 may determinewhether a user (e.g., customer) with a user device 110 is within onefoot, two feet, six inches, etc. of local FSP device 130. For instance,local FSP device 130 may detect the customer by detecting, throughnetwork 140 (Wi-Fi, BLE, NFC, etc.), user device 110. User device 110may need to be detected at a certain threshold distance before local FSPdevice 130 will connect and communicate with user device 110. Forexample, user device 110 may need to be within 6 inches of local FSPdevice 130 before the devices connect to conduct the transaction.Additionally or alternatively, local FSP device 130 may first detect thecustomer (step 620) and then receive the transaction data (step 610), asdescribed with reference to FIG. 4 . For example, user device 110 may beconfigured to execute software that generates a prompt to (or causes aprompt to be generated to) the user to initiate a financial transaction.Initiating a financial transaction, for example, may cause user device110 to transmit transaction data to local FSP device 130.

In certain embodiments, FSP device 120 may determine whether user device110 is at the local FSP device 130 (e.g., ATM) (step 620). For example,FSP device 120 may be configured to execute software that performsprocesses to determine whether a user (e.g., customer) with a userdevice 110 is within a predetermined distance or range of distance(s) oflocal FSP device 130. In one aspect, FSP device 120 may be configured toexecute software that relates the distance of user device 110 to localFSP device 130 to a distance of the customer associated with user device110. For example, FSP device 120 may be configured to receive a signalfrom local FSP device 130 indicating that it has detected a signal fromuser device 110. FSP device 120 may then determine the physical locationof user device 110 (and, for instance, the customer) with respect tolocal FSP device 130.

At step 630, local FSP device 130 and/or FSP device 120 may receiveauthentication data, as described in detail with respect to FIGS. 3 and4 . For example, user device 110 may be configured to execute softwarethat generates a prompt to (or causes a prompt to be generated to) theuser to enter authentication data. The user may then enter theauthentication data into user device 110. In certain aspects, thedisclosed embodiments may iteratively prompt the user for additionalauthentication data until the necessary authentication data has beenreceived. In other embodiments, FSP device 120 may receiveauthentication data through user device 110. If, for example, local FSPdevice 130 receives the authentication data, the data may then betransmitted to FSP device 120 for authentication. Authentication datamay include, for example, a user name and password, social securitynumber, ATM pin, biometric data, or other data associated with useridentification methods (e.g., SureSwipe8 or the like). Biometric datamay include, for example, a fingerprint scan, voice recognition, facialrecognition, retina or iris scan, or palm vein scan.

At step 640, FSP device 120 and/or local FSP device 130 may authenticateand authorize the transaction, as described in detail with respect toFIGS. 3 and 4 . For example, in some embodiments, FSP device 120 mayauthenticate the transaction by comparing the received authenticationdata with stored customer data corresponding to the particular user.When the customer data matches the authentication data, the transactionmay be authenticated, and FSP device 120 may then authorize thetransaction. FSP device 120 may transmit a signal to local FSP device130 that the transaction has been authenticated and authorized vianetwork 140. Alternatively, local FSP device 130 may authenticate andauthorize the transaction independent from FSP device 120. The amountand type of authentication data required for FSP device 120 toauthenticate the transaction may be determined by the amount of thetransaction. For example, a higher transaction amount may requireadditional or more secure authentication data.

In certain aspects, FSP device 120 may be configured to generate andprovide a message to user device 110 (or some other device) reflectingthe results of the authentication operation(s) (e.g., authenticationdenied and/or transaction denied; authentication accepted and/ortransaction authorized). For example, the message to user device 110 maybe a text message, email, message within a mobile application, or othermessage. In certain embodiments, the message may be displayed to theuser via local FSP device 130, or the ATM. For example, local FSP device130 may contain a screen or other display. In certain embodiments,messages, such as those reflecting the results of authenticationoperations, may be displayed to the user via the screen or display oflocal FSP device 130.

At step 650, local FSP device 130, an ATM, for example, may dispensecash to the user consistent with the amount indicated in the transactiondata. Local FSP device 130 may, for example, automatically dispense cashin the amount of the withdrawal request, without the user ever having tophysically manipulate components of local FSP device 130 (e.g., use akeypad on local FSP device 130, swipe a card, etc.). In certainembodiments, FSP device 120 may be configured to transmit information tolocal FSP device 130 indicating that the transaction has beenauthenticated. Additionally, FSP device 120 may transmit information tolocal FSP device 130 indicating that local FSP device 130 shoulddispense cash in the transaction amount.

In certain embodiments, cash dispensing may complete the transaction.Prior to dispensing the cash, local FSP device 130, embodied as an ATM,may display to the user a message indicating that the transaction isprocessing and that the cash is dispensing. For example, FSP device 120and/or local FSP device 130 may be configured to generate and provide amessage to the user. For example, local FSP device 130 may contain ascreen or other display. In certain embodiments, messages, such as thosereflecting the results of authentication operations, may be displayed tothe user via the screen or display of local FSP device 130. Similarly,following dispensing the cash, local FSP device 130 may display to theuser a message indicating that the transaction is complete.

FIG. 7 shows an alternative exemplary process 700 for detecting andidentifying a customer conducting an ATM withdrawal, consistent withdisclosed embodiments. Process 700 may be performed by processor 210 of,for example, FSP device 120 and/or local FSP device 130 (in this case,an ATM) executing instructions encoded on a computer-readable mediumstorage device. It is to be understood, however, that one or more stepsof process 700 may be implemented by other components of system 100(shown or not shown), including user device 110.

At step 710, local FSP device 130 may detect a customer with user device110 in a local FSP device 130 queue (e.g., an ATM queue). For example,there may be a walk-up line for the ATM, or the customer may be in linefor a drive-up ATM. Local FSP device 130 may detect the customer withuser device 110 as described in detail with reference to FIGS. 3 and 5 .For example, local FSP device 130 may receive an identification signalfrom user device 110, as described with reference to FIG. 5 . Further,local FSP device 130 may detect user device 110 within the necessarythreshold proximity, as described, for example with reference to FIG. 3. Additionally, local FSP device 130 may detect that the customer withuser device 110 is currently in a queue, rather than in position to usethe ATM. Local FSP device 130 may determine that the customer (user) iscurrently in a queue by detecting that the customer is more than, forexample, three feet, five feet, etc. away from local FSP device 130.

Alternatively, FSP device 120 may detect a customer with user device 110in a local FSP device 130 queue (e.g., an ATM queue). For example, FSPdevice 120 may be configured to execute software that performs processesto determine whether a user (e.g., customer) with a user device 110 iswithin a predetermined distance or range of distance(s) of local FSPdevice 130. For example, FSP device 120 may be configured to receive asignal from local FSP device 130 indicating that it has detected asignal from user device 110. FSP device 120 may then determine thephysical location of user device 110 with respect to local FSP device130.

At step 720, user device 110 may prompt the user to initiate a financialtransaction while in the ATM queue. FSP device 120 may generate andprovide data to user device 110 that may cause user device 110 todisplay a prompt to the user. For example, user device 110 may beconfigured to execute software that generates a prompt to (or causes aprompt to be generated to) the user to initiate a financial transaction,as described in detail with reference to FIG. 4 . For example, FSPdevice 120 may cause user device 110 to display a prompt to the userwhen it detects that the physical location of user device 110 withrespect to local FSP device 130 is less than a threshold distance.Alternatively, local FSP device 130 may transmit a signal to user device110 indicating that it is within range, which may then cause user device110 to display a prompt to the user. The prompt may contain, forexample, a selection of possible transactions a user may initiate onuser device 110.

At step 730, FSP device 120 and/or local FSP device 130 may receive thetransaction data as described with reference to FIG. 4 . For example, auser device 110 may enter information requesting a monetary withdrawalof funds from a financial service account provided by a financialservice provider (e.g., an entity associated with FSP device 120). Userdevice 110 may be configured to generate an interface to requesttransaction data from the user regarding the withdrawal. User device 110may receive the user input of transaction data and store the receivedtransaction data for processing in accordance with one or moreoperations consistent with the disclosed embodiments.

At step 740, local FSP device 130 may then detect the customer with userdevice 110 at the ATM. Local FSP device 130 may detect the customer witha within a certain threshold distance, as described in detail withreference to FIG. 6 . For example, in certain aspects, local FSP device130 may determine whether a user (customer) with a user device 110 iswithin one foot, two feet, six inches, etc. of local FSP device 130. Forinstance, local FSP device 130 may detect the customer by detecting,through network 140 (Wi-Fi, BLE, NFC, etc.), user device 110. Userdevice 110 may need to be detected at a certain threshold distancebefore local FSP device 130 will connect and communicate with userdevice 110. For example, user device 110 may need to be within 6 inchesof local FSP device 130 before the devices connect to conduct thetransaction. Additionally or alternatively, local FSP device 130, suchas an ATM, may have a particular location that the user may hold his orher user device 110 next to in order to indicate that they are first inthe queue.

Alternatively, FSP device 120 may detect a customer with user device 110at the local FSP device 130 (e.g., ATM). For example, FSP device 120 maybe configured to execute software that performs processes to determinewhether a user (e.g., customer) with a user device 110 is within apredetermined distance or range of distance(s) of local FSP device 130.For example, FSP device 120 may be configured to receive a signal fromlocal FSP device 130 indicating that it has detected a signal from userdevice 110. FSP device 120 may then determine the physical location ofuser device 110 with respect to local FSP device 130. For example, ifthe location of user device 110 is within, for example, six inches ofthe ATM, FSP device 120 may determine that user device 110 is at theATM.

At step 750, local FSP device 130 and/or FSP device 120 may receiveauthentication data, as described in detail with respect to FIGS. 3 and4 . For example, user device 110 may be configured to execute softwarethat generates a prompt to (or causes a prompt to be generated to) theuser to enter authentication data. The user may then enter theauthentication data into user device 110. In certain aspects, thedisclosed embodiments may iteratively prompt the user for additionalauthentication data until the necessary authentication data has beenreceived. In other embodiments, FSP device 120 may receiveauthentication data through user device 110. If, for example, local FSPdevice 130 receives the authentication data, the data may then betransmitted to FSP device 120 for authentication. Authentication datamay include, for example, a user name and password, social securitynumber, ATM pin, biometric data, or other data associated with useridentification methods (e.g., SureSwipe8 or the like). Biometric datamay include, for example, a fingerprint scan, voice recognition, facialrecognition, retina or iris scan, or palm vein scan.

At step 760, FSP device 120 and/or local FSP device 130 may authenticateand authorize the transaction, as described in detail with respect toFIGS. 3 and 4 . In some embodiments, FSP device 120 may authenticate thetransaction by comparing the received authentication data with storedcustomer data corresponding to the particular user. When the customerdata matches the authentication data, the transaction may beauthenticated, and FSP device 120 may then authorize the transaction.FSP device 120 may transmit a signal, via network 140, to local FSPdevice 130 that the transaction has been authenticated and authorized.Alternatively, local FSP device 130 may authenticate and authorize thetransaction independent from FSP device 120. The amount and type ofauthentication data required for FSP device 120 to authenticate thetransaction may be determined by the amount of the transaction. Forexample, a higher transaction amount may require additional or moresecure authentication data. At step 770, local FSP device 130, e.g. anATM, may dispense cash to the user consistent with the amount indicatedin the transaction data, as described in detail with reference to FIG. 6.

FIG. 8 shows an exemplary process 800 process for detecting andidentifying a recipient of a money transfer, consistent with disclosedembodiments. Process 800 may be performed by processor 210 of, forexample, FSP device 120 and/or local FSP device 130 executinginstructions encoded on a computer-readable medium storage device. It isto be understood, however, that one or more steps of process 800 may beimplemented by other components of system 100 (shown or not shown),including user device 110.

At step 810, FSP device 120 may receive transaction data related to amoney transfer. FSP device 120 may receive transaction data as discussedin detail with reference to FIG. 4 . For example, a user device 110 mayenter information requesting a monetary withdrawal of funds from afinancial service account provided by a financial service provider(e.g., an entity associated with FSP device 120). User device 110 may beconfigured to generate an interface to request transaction data from theuser regarding the withdrawal. User device 110 may receive the userinput of transaction data and store the received transaction data forprocessing in accordance with one or more operations consistent with thedisclosed embodiments. Transaction data may include, for example, thesender's account information, an amount, and recipient information.Recipient information may include, for example, an identifier such as aphone number, email address, social security number, or financialservice account number.

At step 820, user device 110 may notify the recipient that they have apending money transfer. User device 110 may notify the recipient, forexample, by email, text message, or an alert in a mobile application.FSP device 120 may be configured to generate a notification message to arecipient based on the recipient information entered by the sender. Forexample, FSP device 120 may generate a message to a particular recipientand transmit the message to user device 110 of a recipient for displayto the recipient in accordance with the disclosed embodiments. Arecipient with a pending transfer may go to an ATM, branch location, orother local FSP device 130 in order to withdraw or collect their cash.Local FSP device 130 may detect the recipient with a user device 110(step 830) the same way it would detect a regular customer with a userdevice 110, as described in detail with respect to FIGS. 3 and 5 .Alternatively, FSP device 120 may detect the recipient with a userdevice 110. For example, FSP device 120 may be configured to executesoftware that performs processes to determine whether the recipient witha user device 110 is within a predetermined distance or range ofdistance(s) of local FSP device 130. For example, FSP device 120 may beconfigured to receive a signal from local FSP device 130 indicating thatit has detected a signal from user device 110. FSP device 120 may thendetermine the physical location of user device 110 with respect to localFSP device 130.

At step 840, local FSP device 130 and/or FSP device 120 may receiveauthentication data for the recipient. For example, user device 110 maybe configured to execute software that generates a prompt to (or causesa prompt to be generated to) the user to enter authentication data. Theuser may then enter the authentication data into user device 110. Incertain aspects, the disclosed embodiments may iteratively prompt theuser for additional authentication data until the necessaryauthentication data has been received. In other embodiments, FSP device120 may receive authentication data through user device 110. If, forexample, local FSP device 130 receives the authentication data, the datamay then be transmitted to FSP device 120 for authentication.Authentication data may include, for example, a user name and password,social security number, ATM pin, or biometric data, or other dataassociated with user identification methods (e.g., SureSwipesM or thelike). Biometric data may include, for example, a fingerprint scan,voice recognition, facial recognition, retina or iris scan, heartbeat orpulse pattern, or palm vein scan. FSP device 120 and/or local FSP device130 may receive authentication data as described in detail with respectto FIGS. 3 and 4 .

At step 850, FSP device 120 and/or local FSP device 130 may authenticateand authorize the transaction, as described in detail with respect toFIGS. 3 and 4 . For example, in some embodiments, FSP device 120 mayauthenticate the transaction by comparing the received authenticationdata with stored customer data corresponding to the particular user.When the customer data matches the authentication data, the transactionmay be authenticated, and FSP device 120 may then authorize thetransaction. FSP device 120 may transmit a signal to local FSP device130, via network 140, that the transaction has been authenticated andauthorized. Alternatively, local FSP device 130 may authenticate andauthorize the transaction independent from FSP device 120. The amountand type of authentication data required for FSP device 120 toauthenticate the transaction may be determined by the amount of thetransaction. For example, a higher transaction amount may requireadditional or more secure authentication data.

At step 860, FSP device 120 and/or local FSP device may complete thetransaction, as described in detail with reference to FIGS. 3 and 4 . Incertain embodiments, FSP device 120 may be configured to transmitinformation to local FSP device 130 indicating that the transaction hasbeen authenticated. Additionally, FSP device 120 may transmitinformation to local FSP device 130 indicating that local FSP device 130should dispense cash in the transaction amount. For example, local FSPdevice 130 may, for example, dispense cash from an ATM, indicate that adeposit has been successfully processed, notify a teller that the userhas been authorized for a cash withdrawal, complete the user's initiatedtransaction, and/or other operations. In certain aspects, FSP device 120may be configured to generate and provide a message to user device 110(or some other device) reflecting the results of the authenticationoperation (e.g., authentication denied and/or transaction denied;authentication accepted and/or transaction authorized).

The disclosed embodiments include methods and systems to providecustomer recognition and identification techniques. In certain aspects,certain additional elements may be implemented to provide processes toauthenticate a transaction conducted by a customer based onauthentication levels. For example, FIGS. 9 through 13 relate toexemplary embodiments for authentication processes.

FIG. 9 shows an exemplary financial authorization process, consistentwith disclosed embodiments. Process 900 may be performed by processor210 of, for example, FSP device 120 executing instructions encoded on acomputer-readable medium storage device. It is to be understood,however, that one or more steps of process 900 may be implemented byother components of system 100 (shown or not shown}, including biometricdatabase 150 and/or user device 110. At step 910, FSP device 120 mayreceive transaction data. In one aspect, FSP 120 may receive transactiondata from user device 110. As an example, user device 110 may execute amobile application associated with the financial service providerassociated with FSP device 120. User device 100 may transmit transactiondata via network 140 to FSP device 120. Transaction data may be enteredand transmitted manually per transaction into user device 110 by a user,for example by typing it on a keyboard or other input device (notshown). Transaction data may also be entered and transmittedautomatically, for example, by a mobile application on user device 110.

Transaction data may include a type of transaction and a customeridentifier. A type of transaction may include, for example, an ATMwithdrawal, a money transfer or wire, a change order, a debit card PINreset, or a call center transaction. If the type of transaction is, forexample, an ATM withdrawal, a money transfer or wire, or a change order,transaction data may further include an amount. In certain embodiments,transaction data may include other data relating to transactions that isknown to those skilled in the art, such as transaction amount, timestampinformation, entity identifier, account identifier(s), etc.

At step 920, FSP device 120 may identify a customer account associatedwith the transaction data. FSP device 120 may identify the customeraccount, for example, based upon the customer identifier that may beincluded in the received transaction data. The associated customeraccount may be any type of financial account, such as, for example, adebit account, checking account, savings account, or credit cardaccount.

At step 930, FSP device 120 may determine an authentication tier levelassociated with the transaction. Each transaction may be associated witha tier level. Additionally, each user may have a different tier levelassociated with each transaction. The tier level may indicate how manydata security points must be verified before FSP device 120 mayauthorize the requested transaction. Security data points may include,for example, a username and password, a GPS location, a phone number ordevice identifier, or other data associated with user identificationmethods (e.g., SureSwipe8 or the like). Security data points mayadditionally include biometric data, such as, for example, fingerprint,retina or iris scan, heartbeat or pulse pattern, facial recognition,voice recognition, or palm vein scan. Each data security point maycorrespond to a different tier. For example, biometric data may relateto a higher tier (more secure) than a username and password (lesssecure).

At step 940, FSP device 120 may receive authentication data. In someembodiments, FSP device 120 may prompt the user to enter authenticationdata through user device 110. The authentication data requested by FSPdevice 120 may correspond to the authentication tier level. For example,if the requested transaction required an authentication tier level two,the user may be prompted first to enter, for example, a user name andpassword to satisfy tier one. Then, the user may be prompted to enter,for example, biometric data such as a finger print scan, vocalrecording, retina or iris scan, heartbeat or pulse pattern, facial scanor palm scan.

The user may provide authentication data via user device 110, and FSP120 may receive the authentication data (step 940). The form ofauthentication data provided by the user may be dependent on the type ofuser device 110 the user is operating. For example, certain user devicesmay have a fingerprint scanner, but not a retina scanner. FSP device 120may detect the capabilities of user device 110 when prompting the userto enter authentication data. Alternatively, FSP device 120 may promptthe user with a plurality of choices of authentication data the user maychoose to enter, and the user may then select the option thatcorresponds with the capabilities of his or her particular user device110.

At step 950, FSP device 120 may determine if the received authenticationdata satisfies the determined authentication tier. For example, if theauthentication tier level for a particular transaction is 2, a user mayfirst be prompted for a username and password; however, this data willnot satisfy the required authentication tier. FSP device 120 may beconfigured to execute software that generates a prompt to (or causes aprompt to be generated to) the user for additional authentication data.In certain aspects, the disclosed embodiments may iteratively prompt theuser for additional authentication data until the requiredauthentication tier is satisfied or a threshold is met to deny thetransaction. For example, once the received authentication data issatisfied (step 950—yes), FSP device 120 may authorize the requestedtransaction (step 960). If however, the received transaction does notsatisfy the required authentication tier, for example, because thebiometric data does not match, the username and password are incorrect,the user is attempting to access his account through an unknown mobiledevice, etc. (step 950—no), FSP device 120 may deny the transaction(step 970). In certain aspects, FSP device 120 may be configured togenerate and provide a message to user device 110 (or some other device)reflecting the results of the authentication operation (e.g.,authentication denied and/or transaction denied; authentication acceptedand/or transaction authorized).

FIG. 10 shows an exemplary multi-tiered authentication process 1000,consistent with disclosed embodiments. Process 1000 may be performed byprocessor 210 of, for example, FSP device 120 executing instructionsencoded on a computer-readable medium storage device. It is to beunderstood, however, that one or more steps of process 1000 may beimplemented by other components of system 100 (shown or now shown),including biometric database 150 and/or user device 110.

At step 1005, as also discussed with reference to FIG. 9 , FSP device120 may determine an authentication tier level for a particulartransaction. Each transaction may be associated with a tier level.Additionally, different users associated with different user device(s)110 may have a different tier level associated with each transaction. Incertain aspects, different users may be customer(s) or potentialcustomers of the financial service provider associated with FSP device120. The tier level may indicate how many data security points must beverified before FSP device 120 may authorize the requested transaction.Security data points may include, for example, a username and password,a GPS location, a phone number or device identifier, or other dataassociated with user identification (e.g., SureSwipesM or the like).Security data points may additionally include biometric data, such as,for example, fingerprint, retina or iris scan, heartbeat or pulsepattern, facial recognition, voice recognition, or palm vein scan. Eachdata security point may correspond to a different tier. For example,biometric data may relate to a higher tier (more secure) than a usernameand password (less secure).

Assuming the authentication tier level determined in step 1005 isgreater than one, FSP device 120 may prompt the user to provideauthentication data sufficient to satisfy the first authentication tier(step 1010). FSP device 120 may then receive authentication data (step1015). FSP device 120 may receive authentication data from, for example,user device 110. Authentication data may be entered manually by the user(e.g., username and password) or may be automatically transmitted to FSPdevice 120 by user device 110 (e.g., GPS data, phone or deviceidentifier, etc.).

FSP device 120 may then determine if the authentication data receivedsatisfies the first authentication tier (step 1020). FSP device 120 maydetermine if the authentication data satisfies the first tier bycomparing the received authentication data with the stored customerinformation. Customer information may be stored, for example, in memory230 or database 240. Customer information may additionally oralternatively be stored in biometric database 150. Biometric database150 may be operated by the financial service provider. Alternatively,biometric database 150 may be operated and maintained by an independentthird party or government entity. If the authentication data does notsatisfy tier one (step 1020—no}, for example, because the incorrectinformation was entered and there is not a match between theauthentication data and the stored customer data, FSP device 120 maydeny the transaction. If the authentication data satisfies tier one(step 1020—yes), FSP device 120 may indicate that the first tier ofauthentication has been satisfied and then move on to the next tier.

At step 1030, FSP device 120 again may prompt the user to provideauthentication data. This time, the prompted authentication data mayrespond to the second tier. For example, second tier authentication datamay indicate a higher level of security. For example, second tierauthentication data may include GPS location, phone or deviceidentification information, or user biometric data. If the requestedsecond tier authentication data is related to user device 110 (e.g., GPSlocation or device identification information), the request forauthentication data, as well as the responsive transmission of therequested data, may occur automatically and transparent to the user.

Similar to that discussed above in connection with a tier one operation,at step 1035, FSP device 120 may receive the authentication data, andthen at step 1040, FSP device 120 may determine if the receivedauthentication data satisfies the second tier. If the authenticationdata does not satisfy the tier (step 1040—no), for example, becauseincorrect information was received, FSP device 120 may deny thetransaction (step 1045). Alternatively, if the received authenticationdata satisfies the tier (step 1040—yes), FSP device 120 may thendetermine if there are additional authentication tiers that need to besatisfied before the particular transaction can be authorized (step1050). If there are no additional tiers (step 1050—no), then FSP device120 may authorize the transaction. If, however, there are additionalauthentication tiers for the particular transaction (step 1050—yes), FSPdevice repeats the process beginning with step 1030 again, and continuesto do so until all authorization tiers are satisfied. In certainaspects, FSP device 120 may be configured to generate and provide amessage to user device 110 (or some other device) reflecting the resultsof the authentication operation(s) (e.g., authentication denied and/ortransaction denied; authentication accepted and/or transactionauthorized).

FIG. 11 shows an exemplary authentication process 1100, consistent withdisclosed embodiments. Process 1100 may be performed by processor 210of, for example, FSP device 120 executing instructions encoded on acomputer-readable medium storage device. It is to be understood,however, that one or more steps of process 1100 may be implemented byother components of system 100 (shown or not shown), including biometricdatabase 150 and/or user device 110.

At step 1110, FSP device 120 may receive authentication data, asdiscussed previously with respect to FIGS. 9 and 10 . At step 1120, FSPdevice 120 may access customer identification data. Customeridentification data may be stored, for example, in memory 230 ordatabase 240 of FSP device 120. Additionally or alternatively, customeridentification data may be stored in biometric database 150. Customeridentification data may include any stored data related to a customerthat may correspond to the authentication data requested of a customerin order to validate the customer's identity for authenticationpurposes. For example, customer data may include a username andpassword, a known GPS location (e.g., the customer's home or worklocation), a device identifier (e.g., phone number, device serialnumber, IP address, etc.). Customer data may further include biometricdata, such as, for example, fingerprints, retina and/or iris scans,heartbeat or pulse pattern, palm vein scan, facial image, or voicerecording.

At step 1130, FSP device 120 may compare the received authenticationdata to determine if it matches the stored customer identification data.If the received authentication data does not match the customeridentification data (step 1140—no), FSP device 120 may deny thetransaction (step 1150). In certain aspects, FSP device 120 may beconfigured to generate and provide a message to user device 110 (or someother device) that the transaction was denied. If the receivedauthentication data matches the corresponding customer data (step1140—yes), FSP device 120 may indicate that the authentication tier issatisfied (step 1160). For example, FSP device 120 may be configured toexecute software that generates information used to provide anindication reflecting the status of the authentication analysis, whethera transaction is authorized, etc. For example, in some embodiments, FSPdevice 120 may be configured to provide information to user device 110that device 110 may use to generate and provide a message in aninterface presented in a display device of user device 110. Forinstance, user device 110 may be configured, based on informationprovided by FSP device 120 to display a message on a display device thatthe authentication tier is satisfied or that a transaction has beenauthorized. Additionally or alternatively, FSP device 120 may internallyindicate that the tier is satisfied, transparent to the user, by eitherprompting the user for authentication data relating to the nextauthentication tier, or if the final tier is satisfied, by authorizingthe transaction. If the satisfied authentication tier corresponds to thedetermined authentication tier level required for the transaction, FSPdevice may authorize the transaction.

FIG. 12 shows an exemplary authentication process when the customeridentification data is stored on a remote biometric database 150,consistent with disclosed embodiments. Process 1200 may be performed byprocessor 210 of, for example, FSP device 120 executing instructionsencoded on a computer-readable medium storage device. It is to beunderstood, however, that one or more steps of process 1200 may beimplemented by other components of system 100 (shown or not shown),including biometric database 150 and/or user device 110.

At step 1210, FSP device 120 may receive authentication data, asdiscussed in detail with respect to FIGS. 9 and 10 . At step 1220, FSPdevice 120 may request corresponding customer identification data frombiometric database 150. Requesting customer identification data mayinclude, for example, requesting access to biometric database 150.Additionally or alternatively, requesting customer identification datamay include, for example, requesting biometric database 150 to transmitthe necessary information to FSP device 120, for example, via network140. Additionally or alternatively, requesting customer identificationdata may include FSP device 120 transmitting the received authenticationdata to biometric database 150, and allowing biometric database 150 toconduct the validation and authentication. At step 1230, FSP device 120may receive corresponding customer identification data from biometricdatabase 150.

At step 1240, FSP device 120 may compare the received authenticationdata with the corresponding customer identification data received oraccessed in step 1230. Additionally or alternatively, step 1240 may beperformed by biometric database 150. Based on the comparison, FSP device120 (or alternatively biometric database 150) may determine if thereceived authentication data matches the customer identification data(step 1250). If the received authentication data does not match thestored customer identification data (step 1250—no), FSP device 120 maydeny the transaction (step 1260). In certain aspects, FSP device 120 maybe configured to generate and provide a message to user device 110 (orsome other device) that the transaction was denied. If the receivedauthentication data matches the customer identification data (step1250—yes), FSP device 120 may then then indicate that the authenticationtier is satisfied (step 1270). For example, FSP device 120 may beconfigured to execute software that generates information used toprovide an indication reflecting the status of the authenticationanalysis, whether a transaction is authorized, etc. For example, in someembodiments, FSP device 120 may be configured to provide information touser device 110 that user device 110 may use to generate and provide amessage in an interface presented in a display device of user device110. For instance, user device 110 may be configured, based oninformation provided by FSP device 120 to display a message to the userthat the authentication tier is satisfied or notifying the user that thetransaction has been authorized. Additionally or alternatively, FSPdevice 120 may internally indicate that the tier is satisfied,transparent to the user, by either prompting the user for authenticationdata relating to the next authentication tier, or if the final tier issatisfied, by authorizing the transaction. If the satisfiedauthentication tier corresponds to the determined authentication tierlevel required for the transaction, FSP device 120 may authorize thetransaction.

FIG. 13 shows an exemplary authentication process 1300, consistent withdisclosed embodiments, relating to an ATM withdrawal transaction.Process 1300 may be performed by processor 210 of, for example, FSPdevice 120 executing instructions encoded on a computer-readable mediumstorage device. It is to be understood, however, that one or more stepsof process 1300 may be implemented by other components of system 100(shown or not shown), including biometric database 150 and/or userdevice 110.

At step 1310, FSP device 120 may receive transaction data related to anATM cash withdrawal. For example, a user may indicate through a mobileapplication installed on user device 110 that he or she wishes to makean ATM withdrawal. At step 1320, FSP device 120 may then identify acustomer account associated with the transaction. FSP device 120 mayidentify the customer account by locating the matching customer accountbased on the transaction data. Additionally or alternatively, the mobileapplication on user device 110 the customer may be operating to initiatethe transaction may require the user to log into a user account. If theuser is logged into a user account on the mobile application, userdevice 110 may then automatically transmit the necessary information toFSP device 120 in order for FSP device 120 to identify the correspondingcustomer account.

FSP device 120 may then determine the withdrawal amount (step 1330). Thewithdrawal amount may be automatically transmitted to FSP device 120 byuser device 110 when the user initiates the ATM withdrawal transaction.Additionally or alternatively, the withdrawal amount may be included inthe transaction data received by FSP device 120 at step 1310. Based onthe customer account and the withdrawal amount, FSP device 120 may thendetermine an authentication tier level for the transaction (step 1340).For example, the higher the withdrawal amount, the higher theauthentication tier level may be in order to have the withdrawaltransaction authorized.

At step 1350, FSP device 120 may receive authentication data, asdiscussed in detail with respect FIGS. 9 and 10 . FSP device 120 (oralternatively biometric database 150) may then determine if the receivedauthentication data matches the customer identification data, andtherefore satisfies the authentication tier (step 1360). FSP device (orbiometric database 150) may determine if the received authenticationdata matches the customer identification data by conducting a comparisonas discussed in detail with respect to FIG. 6 . If the receivedauthentication data does not match the stored customer identificationdata, and therefore does not satisfy the authentication tier, (step1360—no), FSP device 120 may deny the transaction (step 1370). Incertain aspects, FSP device 120 may be configured to generate andprovide a message to user device 110 (or some other device) that thetransaction was denied. If the received authentication data matches thecustomer identification data (step 1360—yes), FSP device 120 may thenthen indicate that the authentication tier is satisfied. For example,FSP device 120 may be configured to execute software that generatesinformation used to provide an indication reflecting the status of theauthentication analysis, whether a transaction is authorized, etc. Forexample, in some embodiments, FSP device 120 may be configured toprovide information to user device 110 that device 110 may use togenerate and provide a message in an interface presented in a displaydevice of user device 110. For instance, user device 110 may beconfigured, based on information provided by FSP device 120 to display amessage to the user that the authentication tier is satisfied ornotifying the user that the transaction has been authorized.Additionally or alternatively, FSP device 120 may internally indicatethat the tier is satisfied, transparent to the user, by either promptingthe user for authentication data relating to the next authenticationtier, or if the final tier is satisfied, by authorizing the transaction.If the satisfied authentication tier corresponds to the determinedauthentication tier level required for the transaction, FSP device 120may authorize the transaction and allow the withdrawal (step 1380).

FIG. 14 shows an exemplary process for depositing funds, consistent withdisclosed embodiments. Process 1400 may be performed by processor 210of, for example, FSP device 120 and/or local FSP device 130 executinginstructions encoded on a computer-readable medium storage device. It isto be understood, however, that one or more steps of process 1400 may beimplemented by other components of system 100 (shown or not shown),including user device 110.

At step 1410, FSP device 120 may receive transaction data related to adeposit of funds. As previously discussed with reference to FIGS. 3 and4 , for example, user device 110 may execute a mobile applicationassociated with the financial service provider associated with FSPdevice 120. The user device 110 may transmit transaction data vianetwork 140 to FSP device 120. Transaction data may be entered manuallyinto user device 110 by a user, for example by typing it on a keyboardor other input device (not shown), using voice recognition software,etc. Transaction data may also be entered and transmitted automatically,for example, by a mobile application on user device 110. Alternativelyor additionally, local FSP device 130 may receive the transaction datafrom user device 110. For example, user device 110 may enter informationrequesting to deposit funds into a financial service account at an ATMprovided by a financial service provider (e.g., an entity associatedwith FSP device 120). User device 110 may be configured to generate aninterface to request transaction data from the user regarding thedeposit. User device 110 may receive the user input of transaction dataand store the received transaction data for processing in accordancewith one or more operations consistent with the disclosed embodiments

Local FSP device 130 may detect the customer with a user device 110 atan ATM (step 1420). In certain aspects, local FSP device 130 may beconfigured to execute software that performs processes to determinewhether a user (e.g., customer) with a user device 110 is within apredetermined distance or range of distance(s) of local FSP device 130,in this case an ATM. For example, in certain aspects, local FSP device130 may determine whether a user (e.g., customer) with a user device 110is within one foot, two feet, six inches, etc. of local FSP device 130.For instance, local FSP device 130 may detect the customer by detectinguser device 110, through network 140 (Wi-Fi, BLE, NFC, etc.), forexample. User device 110 may need to be detected at a certain thresholddistance before local FSP device 130 will connect and communicate withuser device 110. For example, user device 110 may need to be within 6inches of local FSP device 130 before the devices connect to conduct thetransaction. Additionally or alternatively, local FSP device 130 mayfirst detect the customer (step 1420) and then receive the transactiondata (step 1410), as described with reference to FIG. 4 . For example,user device 110 may be configured to execute software that generates aprompt to (or causes a prompt to be generated to) the user to initiate afinancial transaction. Initiating a financial transaction, for example,may cause user device 110 to transmit transaction data to local FSPdevice 130.

In certain embodiments, FSP device 120 may determine whether user device110 is at the local FSP device 130 (e.g., ATM) (step 1420). For example,FSP device 120 may be configured to execute software that performsprocesses to determine whether a user (e.g., customer) with a userdevice 110 is within a predetermined distance or range of distance(s) oflocal FSP device 130. In one aspect, FSP device 120 may be configured toexecute software that relates the distance of user device 110 to localFSP device 130, to a distance of the customer associated with userdevice 110. For example, FSP device 120 may be configured to receive asignal from local FSP device 130 indicating that it has detected asignal from user device 110. FSP device 120 may then determine thephysical location of user device 110 (and, for instance, the customer)with respect to local FSP device 130.

At step 1430, local FSP device 130 and/or FSP device 120 may receiveauthentication data, as described in detail with respect to FIGS. 3 and4 . For example, user device 110 may be configured to execute softwarethat generates a prompt to (or causes a prompt to be generated to) theuser to enter authentication data. The user may then enter theauthentication data into user device 110. In certain aspects, thedisclosed embodiments may iteratively prompt the user for additionalauthentication data until the necessary authentication data has beenreceived. In other embodiments, FSP device 120 may receiveauthentication data through user device 110. If, for example, local FSPdevice 130 receives the authentication data, the data may then betransmitted to FSP device 120 for authentication. Authentication datamay include, for example, a user name and password, social securitynumber, ATM pin, biometric data, or other data associated with useridentification methods (e.g., SureSwipesM or the like). Biometric datamay include, for example, a fingerprint scan, voice recognition, facialrecognition, retina or iris scan, or palm vein scan.

At step 1440, FSP device 120 and/or local FSP device 130 mayauthenticate and authorize the transaction, as described in detail withrespect to FIGS. 3 and 4 . For example, in one embodiment, FSP device120 may authenticate the transaction by comparing the receivedauthentication data with stored customer data corresponding to theparticular user. When the customer data matches the authentication data,the transaction may be authenticated, and FSP device 120 may thenauthorize the transaction. FSP device 120 may transmit a signal to localFSP device 130 that the transaction has been authenticated andauthorized via network 140. Alternatively, local FSP device 130 mayauthenticate and authorize the transaction independent from FSP device120. The amount and type of authentication data required for FSP device120 to authenticate the transaction may be determined by the amount ofthe transaction. For example, a higher transaction amount may requireadditional or more secure authentication data.

In certain aspects, FSP device 120 may be configured to generate andprovide a message to user device 110 (or some other device) reflectingthe results of the authentication operation(s) (e.g., authenticationdenied and/or transaction denied; authentication accepted and/ortransaction authorized). For example, the message to user device 110 maybe a text message, email, message within a mobile application, or othermessage. In certain embodiments, the message may be displayed to theuser via local FSP device 130, or the ATM. For example, local FSP device130 may contain a screen or other display. In certain embodiments,messages, such as those reflecting the results of authenticationoperations, may be displayed to the user via the screen or display oflocal FSP device 130.

At step 1450, local FSP device 130 (e.g., the ATM) may receive cash or acheck consistent with the amount indicated in the transaction data.Local FSP device 130 may, for example, receive cash or a check in theamount of the deposit request, without the user ever having tophysically manipulate components of local FSP device 130 (e.g., use akeypad on local FSP device 130, swipe a card, etc.). In certainembodiments, FSP device 120 may be configured to transmit information tolocal FSP device 130 indicating that the transaction has beenauthenticated.

In certain embodiments, inserting cash or a check into the ATM maycomplete the transaction. Prior to or following the insertion of cash ora check, the ATM may display to the user a message indicating that thetransaction is processing. For example, local FSP device 130 may containa screen or other display. In certain embodiments, messages, such asthose reflecting the results of authentication operations, may bedisplayed to the user via the screen or display of local FSP device 130.Similarly, following insertion of the cash or check, the ATM may displayto the user a message indicating that the transaction is complete.

FIG. 15 shows an exemplary process for ordering certified funds orcashier's checks, consistent with disclosed embodiments. Process 1500may be performed by processor 210 of, for example, FSP device 120 and/orlocal FSP device 130 executing instructions encoded on acomputer-readable medium storage device. It is to be understood,however, that one or more steps of process 1500 may be implemented byother components of system 100 (shown or not shown), including userdevice 110.

At step 1510, FSP device 120 may receive transaction data related to adeposit of funds, as previously discussed with reference to FIGS. 3 and4 . As an example, user device 110 may execute a mobile applicationassociated with the financial service provider associated with FSPdevice 120. User device 110 may transmit transaction data via network140 to FSP device 120. Transaction data may be entered manually intouser device 110 by a user, for example, by typing it on a keyboard orother input device (not shown), using voice recognition software, etc.Transaction data may also be entered and transmitted automatically, forexample, by a mobile application on user device 110. Alternatively,local FSP device 130 may receive the transaction data from user device110. For example, user device 110 may enter information requestingcertified funds from a financial service provider. User device 110 maybe configured to generate an interface to request transaction data fromthe user regarding the certified funds. User device 110 may receive theuser input of transaction data, and store the received transaction datafor processing in accordance with one or more operations consistent withthe disclosed embodiments.

Local FSP device 130 may detect the customer with a user device 110 atan ATM or within a branch location (step 1520). In certain aspects,local FSP device 130 may be configured to execute software that performsprocesses to determine whether a user (e.g., customer) with a userdevice 110 is within a predetermined distance or range of distance(s) oflocal FSP device 130. For example, in certain aspects, local FSP device130 may determine whether a user (e.g., customer) with a user device 110is within one foot, two feet, six inches, etc. of local FSP device 130.For instance, local FSP device 130 may detect the customer by detectinguser device 110, through network 140 (Wi-Fi, BLE, NFC, etc.), forexample. User device 110 may be required to be detected at a certainthreshold distance before local FSP device 130 will connect andcommunicate with user device 110. For example, user device 110 may needto be within 6 inches of local FSP device 130 before the devices connectto conduct the transaction. Additionally or alternatively, local FSPdevice 130 may first detect the customer (step 1420) and then receivethe transaction data (step 1510), as described with reference to FIG. 4. For example, user device 110 may be configured to execute softwarethat generates a prompt to (or causes a prompt to be generated to) theuser to initiate a financial transaction. Initiating a financialtransaction, for example, may cause user device 110 to transmittransaction data to local FSP device 130.

In certain embodiments, FSP device 120 may determine whether user device110 is at the local FSP device 130 (e.g., ATM) (step 1520). For example,FSP device 120 may be configured to execute software that performsprocesses to determine whether a user (e.g., customer) with a userdevice 110 is within a predetermined distance or range of distance(s) oflocal FSP device 130. In one aspect, FSP device 120 may be configured toexecute software that relates the distance of user device 110 to localFSP device 130, to a distance of the customer associated with userdevice 110. For example, FSP device 120 may be configured to receive asignal from local FSP device 130 indicating that it has detected asignal from user device 110. FSP device 120 may then determine thephysical location of user device 110 (and, for instance, the customer)with respect to local FSP device 130.

At step 1530, local FSP device 130 and/or FSP device 120 may receiveauthentication data, as described in detail with respect to FIGS. 3 and4 . For example, user device 110 may be configured to execute softwarethat generates a prompt to (or causes a prompt to be generated to) theuser to enter authentication data. The user may then enter theauthentication data into user device 110. In certain aspects, thedisclosed embodiments may iteratively prompt the user for additionalauthentication data until the necessary authentication data has beenreceived. In other embodiments, FSP device 120 may receiveauthentication data through user device 110. If, for example, local FSPdevice 130 receives the authentication data, the data may then betransmitted to FSP device 120 for authentication. Authentication datamay include, for example, a user name and password, social securitynumber, ATM pin, biometric data, or other data associated with useridentification methods (e.g., SureSwipesM or the like). Biometric datamay include, for example, a fingerprint scan, voice recognition, facialrecognition, retina or iris scan, or palm vein scan.

At step 1540, FSP device 120 and/or local FSP device 130 mayauthenticate and authorize the transaction, as described in detail withrespect to FIGS. 3 and 4 . For example, in one embodiment, FSP device120 may authenticate the transaction by comparing the receivedauthentication data with stored customer data corresponding to theparticular user. When the customer data matches the authentication data,the transaction may be authenticated, and FSP device 120 may thenauthorize the transaction. FSP device 120 may transmit a signal to localFSP device 130 that the transaction has been authenticated andauthorized via network 140. Alternatively, local FSP device 130 mayauthenticate and authorize the transaction independent from FSP device120. The amount and type of authentication data required for FSP device120 to authenticate the transaction may be determined by the amount ofthe transaction. For example, a higher transaction amount may requireadditional or more secure authentication data.

In certain aspects, FSP device 120 may be configured to generate andprovide a message to user device 110 (or some other device) reflectingthe results of the authentication operation(s) (e.g., authenticationdenied and/or transaction denied; authentication accepted and/ortransaction authorized). For example, the message to user device 110 maybe a text message, email, message within a mobile application, or othermessage. In certain embodiments, the message may be displayed to theuser via local FSP device 130, or the ATM. For example, local FSP device130 may contain a screen or other display. In certain embodiments,messages, such as those reflecting the results of authenticationoperations may be displayed to the user via the screen or display oflocal FSP device 130.

At step 1550, local FSP device 130, the ATM, may print and dispense acashier's check consistent with the information indicated by the user inthe transaction data. Local FSP device 130 may, for example, print anddispense a cashier's check, without the user ever having to physicallymanipulate components of local FSP device 130 (e.g., use a keypad onlocal FSP device 130, swipe a card, etc.). In certain embodiments, FSPdevice 120 may be configured to transmit information to local FSP device130 indicating that the transaction has been authenticated.

In certain embodiments, printing and dispensing the cashier's check bythe ATM may complete the transaction. Prior to or during the printingand dispensing of the cashier's check, the ATM may display to the user amessage indicating that the transaction is processing. For example,local FSP device 130 may contain a screen or other display. In certainembodiments, messages, such as those reflecting the results ofauthentication operations, may be displayed to the user via the screenor display of local FSP device 130. Similarly, following printing anddispensing the cashier's check, the ATM may display to the user amessage indicating that the transaction is complete.

FIG. 16 shows an exemplary process for ordering a new or reissue debitcard, consistent with disclosed embodiments. Process 1600 may beperformed by processor 210 of, for example, FSP device 120 and/or localFSP device 130 executing instructions encoded on a computer-readablemedium storage device. It is to be understood, however, that one or moresteps of process 1600 may be implemented by other components of system100 (shown or not shown), including user device 110.

At step 1610, FSP device 120 may receive transaction data related toordering a new or reissue debit card, as previously discussed withreference to FIGS. 3 and 4 . As an example, user device 110 may executea mobile application associated with the financial service providerassociated with FSP device 120. User device 110 may transmit transactiondata via network 140 to FSP device 120. Transaction data may be enteredmanually into user device 110 by a user, for example, by typing it on akeyboard or other input device (not shown), using voice recognitionsoftware, etc. Transaction data may also be entered and transmittedautomatically, for example, by a mobile application on user device 110.Alternatively, local FSP device 130 may receive the transaction datafrom user device 110. For example, user device 110 may enter informationrequesting a new or reissued debit card related to a financial serviceaccount provided by a financial service provider (e.g., an entityassociated with FSP device 120). User device 110 may be configured togenerate an interface to request transaction data from the userregarding the request. User device 110 may receive the user input oftransaction data and store the received transaction data for processingin accordance with one or more operations consistent with the disclosedembodiments. Transaction data for ordering a new or reissue debit cardmay include, for example, an account number and card design.

Local FSP device 130 may detect the customer with a user device 110 atan ATM (step 1620). In certain aspects, local FSP device 130 may beconfigured to execute software that performs processes to determinewhether a user (e.g., customer) with a user device 110 is within apredetermined distance or range of distance(s) of local FSP device 130.For example, in certain aspects, local FSP device 130 may determinewhether a user (e.g., customer) with a user device 110 is within onefoot, two feet, six inches, etc. of local FSP device 130. For instance,local FSP device 130 may detect the customer by detecting user device110, through network 140 (Wi-Fi, BLE, NFC, etc.), for example. Userdevice 110 may need to be detected at a certain threshold distancebefore local FSP device 130 will connect and communicate with userdevice 110. For example, user device 110 may need to be within 6 inchesof local FSP device 130 before the devices connect to conduct thetransaction. Additionally or alternatively, local FSP device 130 mayfirst detect the customer (step 1620) and then receive the transactiondata (step 1610), as described with reference to FIG. 4 . For example,user device 110 may be configured to execute software that generates aprompt to (or causes a prompt to be generated to) the user to initiate afinancial transaction, such as the ordering of a new or reissue debitcard. Initiating a financial transaction, for example, may cause userdevice 110 to transmit transaction data related to the order to localFSP device 130.

In certain embodiments, FSP device 120 may determine whether user device110 is at the local FSP device 130 (e.g., ATM) (step 1620). For example,FSP device 120 may be configured to execute software that performsprocesses to determine whether a user (e.g., customer) with a userdevice 110 is within a predetermined distance or range of distance(s) oflocal FSP device 130. In one aspect, FSP device 120 may be configured toexecute software that relates the distance of user device 110 to localFSP device 130, to a distance of the customer associated with userdevice 110. For example, FSP device 120 may be configured to receive asignal from local FSP device 130 indicating that it has detected asignal from user device 110. FSP device 120 may then determine thephysical location of user device 110 (and, for instance, the customer)with respect to local FSP device 130.

At step 1630, local FSP device 130 and/or FSP device 120 may receiveauthentication data, as described in detail with respect to FIGS. 3 and4 . For example, user device 110 may be configured to execute softwarethat generates a prompt to (or causes a prompt to be generated to) theuser to enter authentication data. The user may then enter theauthentication data into user device 110. In certain aspects, thedisclosed embodiments may iteratively prompt the user for additionalauthentication data until the necessary authentication data has beenreceived. In other embodiments, FSP device 120 may receiveauthentication data through user device 110. If, for example, local FSPdevice 130 receives the authentication data, the data may then betransmitted to FSP device 120 for authentication. Authentication datamay include, for example, a user name and password, social securitynumber, ATM pin, biometric data, or other data associated with useridentification methods (e.g., SureSwipe8 or the like). Biometric datamay include, for example, a fingerprint scan, voice recognition, facialrecognition, retina or iris scan, or palm vein scan.

At step 1640, FSP device 120 and/or local FSP device 130 mayauthenticate and authorize the transaction, as described in detail withrespect to FIGS. 3 and 4 . For example, in one embodiment, FSP device120 may authenticate the transaction by comparing the receivedauthentication data with stored customer data corresponding to theparticular user. When the customer data matches the authentication data,the transaction may be authenticated, and FSP device 120 may thenauthorize the transaction. FSP device 120 may transmit a signal to localFSP device 130 that the transaction has been authenticated andauthorized via network 140. Alternatively, local FSP device 130 mayauthenticate and authorize the transaction independent from FSP device120. The amount and type of authentication data required for FSP device120 to authenticate the transaction may be determined by the amount ofthe transaction. For example, a higher transaction amount may requireadditional or more secure authentication data.

In certain aspects, FSP device 120 may be configured to generate andprovide a message to user device 110 (or some other device) reflectingthe results of the authentication operation(s) (e.g., authenticationdenied and/or transaction denied; authentication accepted and/ortransaction authorized). For example, the message to user device 110 maybe a text message, email, message within a mobile application, or othermessage. In certain embodiments, the message may be displayed to theuser via local FSP device 130, or the ATM. For example, local FSP device130 may contain a screen or other display. In certain embodiments,messages, such as those reflecting the results of authenticationoperations may be displayed to the user via the screen or display oflocal FSP device 130.

At step 1650, local FSP device 130, the ATM, may print and dispense adebit card as ordered. Local FSP device 130 may, for example, print anddispense the requested debit card, without the user ever having tophysically manipulate components of local FSP device 130 (e.g., use akeypad on local FSP device 130, swipe a card, etc.). In certainembodiments, FSP device 120 may be configured to transmit information tolocal FSP device 130 indicating that the transaction has beenauthenticated.

In certain embodiments, printing and dispensing the debit card maycomplete the transaction. Prior to or following the printing anddispensing of the debit card, the ATM may display to the user a messageindicating that the transaction is processing. For example, local FSPdevice 130 may contain a screen or other display. In certainembodiments, messages, such as those reflecting the results ofauthentication operations may be displayed to the user via the screen ordisplay of local FSP device 130. Similarly, following dispensing thedebit card, the ATM may display to the user a message indicating thatthe transaction is complete.

FIG. 17 shows an exemplary process for submitting a change order,consistent with disclosed embodiments. A change order may be submittedby the owner of a small business who may submit large bills in exchangefor small bills, for example, in order to be able to make change forcustomers throughout the day. Additionally or alternatively, a changeorder may be submitted to exchange a quantity of small bills for largerbills. Process 1700 may be performed by processor 210 of, for example,FSP device 120 and/or local FSP device 130 executing instructionsencoded on a computer-readable medium storage device. It is to beunderstood, however, that one or more steps of process 1700 may beimplemented by other components of system 100 (shown or not shown),including user device 110.

At step 1710, FSP device 120 may receive transaction data related to achange order, as previously discussed with reference to FIGS. 3 and 4 .As an example, user device 110 may execute a mobile applicationassociated with the financial service provider associated with FSPdevice 120. User device 110 may transmit transaction data via network140 to FSP device 120. Transaction data may be entered manually intouser device 110 by a user, for example, by typing it on a keyboard orother input device (not shown), using voice recognition software, etc.Transaction data may also be entered and transmitted automatically, forexample, by a mobile application on user device 110. Alternatively,local FSP device 130 may receive the transaction data from user device110. For example, user device 110 may enter information requesting achange order related to a financial service account provided by afinancial service provider (e.g., an entity associated with FSP device120). User device 110 may be configured to generate an interface torequest transaction data from the user regarding the request. Userdevice 110 may receive the user input of transaction data and store thereceived transaction data for processing in accordance with one or moreoperations consistent with the disclosed embodiments. Transaction datafor ordering a change order may include, for example, the denominationof bills they would like to exchange, the denomination of bills theywould like to receive, and a location where they would like to make theexchange if the customer is not already at a branch or ATM location.

Local FSP device 130 may detect the customer with a user device 110 atan ATM (step 1720). In certain aspects, local FSP device 130 may beconfigured to execute software that performs processes to determinewhether a user (e.g., customer) with a user device 110 is within apredetermined distance or range of distance(s) of local FSP device 130.For example, in certain aspects, local FSP device 130 may determinewhether a user (e.g., customer) with a user device 110 is within onefoot, two feet, six inches, etc. of local FSP device 130. For instance,local FSP device 130 may detect the customer by detecting user device110, through network 140 (Wi-Fi, BLE, NFC, etc.), for example. Userdevice 110 may need to be detected at a certain threshold distancebefore local FSP device 130 will connect and communicate with userdevice 110. For example, user device 110 may need to be within 6 inchesof local FSP device 130 before the devices connect to conduct thetransaction. Additionally or alternatively, local FSP device 130 mayfirst detect the customer (step 1720) and then receive the transactiondata (step 1710). For example, user device 110 may be configured toexecute software that generates a prompt to (or causes a prompt to begenerated to) the user to initiate a financial transaction, such as thechange order. Initiating a financial transaction, for example, may causeuser device 110 to transmit transaction data related to the order tolocal FSP device 130.

In one aspect, FSP device 120 may be configured to execute software thatrelates the distance of user device 110 to local FSP device 130, to adistance of the customer associated with user device 110. For example,FSP device 120 may be configured to receive a signal from local FSPdevice 130 indicating that it has detected a signal from user device110. FSP device 120 may then determine the physical location of userdevice 110 (and, for instance, the customer) with respect to local FSPdevice 130.

At step 1730, local FSP device 130 and/or FSP device 120 may receiveauthentication data, as described in detail with respect to FIGS. 3 and4 . For example, user device 110 may be configured to execute softwarethat generates a prompt to (or causes a prompt to be generated to) theuser to enter authentication data. The user may then enter theauthentication data into user device 110. In certain aspects, thedisclosed embodiments may iteratively prompt the user for additionalauthentication data until the necessary authentication data has beenreceived. In other embodiments, FSP device 120 may receiveauthentication data through user device 110. If, for example, local FSPdevice 130 receives the authentication data, the data may then betransmitted to FSP device 120 for authentication. Authentication datamay include, for example, a user name and password, social securitynumber, ATM pin, biometric data, or other data associated with useridentification methods (e.g., SureSwipe8 or the like). Biometric datamay include, for example, a fingerprint scan, voice recognition, facialrecognition, retina or iris scan, or palm vein scan.

At step 1740, FSP device 120 and/or local FSP device 130 mayauthenticate and authorize the transaction, as described in detail withrespect to FIGS. 3 and 4 . For example, in one embodiment, FSP device120 may authenticate the transaction by comparing the receivedauthentication data with stored customer data corresponding to theparticular user. When the customer data matches the authentication data,the transaction may be authenticated, and FSP device 120 may thenauthorize the transaction. FSP device 120 may transmit a signal to localFSP device 130 that the transaction has been authenticated andauthorized via network 140. Alternatively, local FSP device 130 mayauthenticate and authorize the transaction independent from FSP device120. The amount and type of authentication data required for FSP device120 to authenticate the transaction may be determined by the amount ofthe transaction. For example, a higher transaction amount may requireadditional or more secure authentication data.

In certain aspects, FSP device 120 may be configured to generate andprovide a message to user device 110 (or some other device) reflectingthe results of the authentication operation(s) (e.g., authenticationdenied and/or transaction denied; authentication accepted and/ortransaction authorized). For example, the message to user device 110 maybe a text message, email, message within a mobile application, or othermessage. In certain embodiments, the message may be displayed to theuser via local FSP device 130, or the ATM. For example, local FSP device130 may contain a screen or other display. In certain embodiments,messages, such as those reflecting the results of authenticationoperations may be displayed to the user via the screen or display oflocal FSP device 130.

At step 1750, local FSP device 130, the ATM, may receive the bills to beexchanged and dispense the new bills. Local FSP device 130 may, forexample, allow for receipt of the bills for exchange and, once thequantity of bills received is confirmed, dispense the requested newdenomination of bills, without the user ever having to physicallymanipulate components of local FSP device 130 (e.g., use a keypad onlocal FSP device 130, swipe a card, etc.). In certain embodiments, FSPdevice 120 may be configured to transmit information to local FSP device130 indicating that the transaction has been authenticated.

In certain embodiments, dispensing the requested denominations of billsmay complete the transaction. Prior to or following dispensing, the ATMmay display to the user a message indicating that the transaction isprocessing. For example, local FSP device 130 may contain a screen orother display. In certain embodiments, messages, such as thosereflecting the results of authentication operations may be displayed tothe user via the screen or display of local FSP device 130. Similarly,following dispensing the requested bills, the ATM may display to theuser a message indicating that the transaction is complete.

In some examples, some or all of the logic for the above-describedtechniques may be implemented as a computer program or application or asa plugin module or sub component of another application. The describedtechniques may be varied and are not limited to the examples ordescriptions provided. In some examples, applications may be developedfor download to mobile communications and computing devices, e.g.,laptops, mobile computers, tablet computers, smart phones, etc., beingmade available for download by the user either directly from the deviceor through a website.

Moreover, while illustrative embodiments have been described herein, thescope thereof includes any and all embodiments having equivalentelements, modifications, omissions, combinations (e.g., of aspectsacross various embodiments), adaptations and/or alterations as would beappreciated by those of skill in the art based on the presentdisclosure. For example, the number and orientation of components shownin the exemplary systems may be modified. Further, with respect to theexemplary methods illustrated in the attached drawings, the order andsequence of steps may be modified, and steps may be added or deleted.

Thus, the foregoing description has been presented for purposes ofillustration. It is not exhaustive and is not limiting to the preciseforms or embodiments disclosed. Modifications and adaptations will beapparent to those skilled in the art from consideration of thespecification and practice of the disclosed embodiments. For example,while a financial service provider has been described herein as theentity detecting and identifying customers, it is to be understood thatconsistent with disclosed embodiments another entity may provide suchservices in conjunction with or separate from a financial serviceprovider.

The claims are to be interpreted broadly based on the language employedin the claims and not limited to examples described in the presentspecification, which examples are to be construed as non-exclusive.Further, the steps of the disclosed methods may be modified in anymanner, including by reordering steps and/or inserting or deletingsteps.

Furthermore, although aspects of the disclosed embodiments are describedas being associated with data stored in memory and other tangiblecomputer-readable storage mediums, one skilled in the art willappreciate that these aspects can also be stored on and executed frommany types of tangible computer-readable media, such as secondarystorage devices, like hard disks, floppy disks, or CD-ROM, or otherforms of RAM or ROM. Accordingly, the disclosed embodiments are notlimited to the above described examples, but instead are defined by theappended claims in light of their full scope of equivalents.

What is claimed is:
 1. A mobile device for facilitating differentmobile-to-remote-system interactions, related to one or moretransactions with an automated teller machine (ATM), respectively inconnection with (i) the mobile device's transmission of short-rangewireless signals at different times to the ATM and (ii) detection of themobile device as being within different triggering distance ranges ofthe ATM corresponding to the mobile-to-remote-system interactions, themobile device comprising: one or more memory devices storinginstructions; and one or more processors configured to execute theinstructions stored in the one or more memory devices to: in response to(i) the mobile device wirelessly transmitting a first short-rangewireless signal to the ATM and (ii) the mobile device being detected,based on the first short-range wireless signal, as being within a firstpredetermined distance of and farther than a second predetermineddistance from the ATM, receive, from a remote server, data that causesthe mobile device to display a prompt comprising multiple transactioninitiation options on a user interface of the mobile device; in responseto a selection of a first option via the user interface to initiate atransaction with the ATM, transmit, from the mobile device to the remoteserver, a transaction request for the transaction; receive, from theremote server, an authentication request comprising authenticationrequirements that include an authentication tier; in response to (i) themobile device wirelessly transmitting another short-range wirelesssignal to the ATM after the transmission of the short-range wirelesssignal and (ii) the mobile device being detected, based on the othershort-range wireless signal, as being within the first and secondpredetermined distances of the ATM, transmit, from the mobile device tothe remote server, authentication data for completing the transactionwith the ATM, wherein transmitting the authentication data to the remoteserver comprises: determining one or more authentication optionsassociated with authenticating capabilities of the mobile device;selecting an authentication option of the one or more authenticationoptions, wherein the authentication option conforms to theauthentication requirements; generating a prompt for user input based onthe selected authentication option; generating the authentication databased on the user input; and transmitting the generated authenticationdata to the remote server; and in response to transmitting theauthentication data, receive an authentication confirmation.
 2. Themobile device of claim 1, wherein the one or more processors are furtherconfigured to: transmit a customer identifier from the mobile device tothe ATM, wherein the mobile device receives the data, that causes themobile device to display a prompt comprising multiple transactioninitiation options, from the remote server in connection with the ATMtransmitting the customer identifier to the remote server.
 3. The mobiledevice of claim 1, wherein the authentication requirements compriserequirements for multi-tiered authentication.
 4. The mobile device ofclaim 1, wherein a different customer associated with a different userdevice has a different tier level associated with the transaction. 5.The mobile device of claim 1, wherein the authentication data comprisesone or more of fingerprint detection, retina scan, iris scan, heartbeatpattern detection, facial recognition, voice recognition, or palm veinscan.
 6. The mobile device of claim 1, wherein the one or moreprocessors are further configured to transmit an identification signalas the short-range wireless signal to the ATM, wherein receiving thedata from the remote server comprises, in response to (i) the mobiledevice wirelessly transmitting the identification signal to the ATM and(ii) the mobile device being detected, based on the identificationsignal, as being within the first predetermined distance and fartherthan the second predetermined distance from the ATM, receiving, from theremote server, the data that causes the mobile device to display aprompt comprising multiple transaction initiation options on the userinterface of the mobile device.
 7. A computer-implemented method forauthenticating mobile devices, the method comprising: wirelesslytransmitting, by a mobile device, a short-range wireless signal to anautomated teller machine (ATM), the mobile device being detected, basedon the short-range wireless signal, as being within a firstpredetermined distance of and farther than a second predetermineddistance from the ATM; in response to (i) the mobile device wirelesslytransmitting the short-range wireless signal to the ATM and (ii) themobile device being detected, based on the first short-range wirelesssignal, as being within the first predetermined distance of and fartherthan the second predetermined distance from the ATM, receiving, by themobile device, from a remote system, data that causes the mobile deviceto display a prompt comprising multiple transaction initiation optionson a user interface of the mobile device; determining a selection of afirst option via the user interface to initiate a transaction with theATM and, in response to the selection, transmitting, from a transactionrequest for the transaction from the mobile device to the remote system;receiving, at the mobile device from the remote system, anauthentication request comprising authentication requirements thatinclude an authentication tier; wirelessly transmitting, by the mobiledevice, another short-range wirelessly signal to the ATM after thetransmission of the short-range wireless signal, the mobile device beingdetected, based on the other short-range wireless signal, as beingwithin the first and second predetermined distances of the ATM; inresponse to (i) the mobile device wirelessly transmitting the othershort-range wireless signal to the ATM and (ii) the mobile device beingdetected, based on the other short-range wireless signal, as beingwithin the first and second predetermined distances of the ATM,transmitting, from the mobile device to the remote system,authentication data for completing the transaction with the ATM, whereintransmitting the authentication data to the remote system comprises:determining one or more authentication options associated withauthenticating capabilities of the mobile device; selecting anauthentication option of the one or more authentication options, whereinthe authentication option conforms to the authentication requirements;generating a prompt for user input based on the selected authenticationoption; generating the authentication data based on the user input; andtransmitting the generated authentication data to the remote system; andin response to transmitting the authentication data, receiving, at themobile device, an authentication confirmation.
 8. Thecomputer-implemented method of claim 7, further comprising: transmittinga customer identifier from the mobile device to the ATM, wherein themobile device receives the data, that causes the mobile device todisplay a prompt comprising multiple transaction initiation options,from the remote system in connection with the ATM transmitting thecustomer identifier to the remote system.
 9. The computer-implementedmethod of claim 7, wherein the authentication requirements compriserequirements for multi-tiered authentication.
 10. Thecomputer-implemented method of claim 9, wherein a different customerassociated with a different user device has a different tier levelassociated with the transaction.
 11. The computer-implemented method ofclaim 7, wherein the authentication data comprises one or more offingerprint detection, retina scan, iris scan, heartbeat patterndetection, facial recognition, voice recognition, or palm vein scan. 12.The computer-implemented method of claim 7, further comprising:transmitting an identification signal as the short-range wireless signalto the ATM, wherein receiving the data from the remote system comprises,in response to (i) the mobile device wirelessly transmitting theidentification signal to the ATM and (ii) the mobile device beingdetected, based on the identification signal, as being within the firstpredetermined distance and farther than the second predetermineddistance from the ATM, receiving, from the remote system, the data thatcauses the mobile device to display a prompt comprising multipletransaction initiation options on the user interface of the mobiledevice.
 13. A non-transitory, computer-readable medium storinginstructions that, when executed by one or more processors, causeoperations comprising: in response to (i) a mobile device wirelesslytransmitting a short-range wireless signal to an automated tellermachine (ATM) and (ii) the mobile device being detected, based on thefirst short-range wireless signal, as being within a first predetermineddistance of and farther than a second predetermined distance from theATM, receiving from a remote system, data that causes the mobile deviceto display a prompt comprising multiple transaction initiation optionson a user interface of the mobile device; in response to a selection ofa first option via the user interface to initiate a transaction with theATM, transmitting, a transaction request for the transaction from themobile device to the remote system; in response to (i) the mobile devicewirelessly transmitting another short-range wireless signal to the ATMafter the transmission of the short-range wireless signal and (ii) themobile device being detected, based on the other short-range wirelesssignal, as being within the first and second predetermined distances ofthe ATM, transmitting, from the mobile device to the remote system,authentication data for completing the transaction with the ATM, whereintransmitting the authentication data to the remote system comprises:determining one or more authentication options associated withauthenticating capabilities of the mobile device; selecting anauthentication option of the one or more authentication options, whereinthe authentication option conforms to authentication requirements;generating a prompt for user input based on the selected authenticationoption; generating the authentication data based on the user input; andtransmitting the generated authentication data to the remote system; andin response to transmitting the authentication data, receiving, at themobile device, an authentication confirmation.
 14. The non-transitory,computer-readable medium of claim 13, the operations further comprising:transmitting a customer identifier from the mobile device to the ATM,wherein the mobile device receives the data, that causes the mobiledevice to display a prompt comprising multiple transaction initiationoptions, from the remote system in connection with the ATM transmittingthe customer identifier to the remote system.
 15. The non-transitory,computer-readable medium of claim 13, wherein the authenticationrequirements comprise requirements for multi-tiered authentication. 16.The non-transitory, computer-readable medium of claim 13, wherein theauthentication data comprises one or more of fingerprint detection,retina scan, iris scan, heartbeat pattern detection, facial recognition,voice recognition, or palm vein scan.
 17. The non-transitory,computer-readable medium of claim 13, the operations further comprising:transmitting an identification signal as the first short-range wirelesssignal to the ATM, wherein receiving the data from the remote systemcomprises, in response to (i) the mobile device wirelessly transmittingthe identification signal to the ATM and (ii) the mobile device beingdetected, based on the identification signal, as being within the firstpredetermined distance and farther than the second predetermineddistance from the ATM, receiving, from the remote system, the data thatcauses the mobile device to display a prompt comprising multipletransaction initiation options on the user interface of the mobiledevice.